Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Average customer rating
4.5
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
175
4 Stars
34
3 Stars
31
2 Stars
7
1 Star
3
89%of customers recommend this product.
(
211 out of
238)
Customer Reviews for OtterBox - Otter + Pop Symmetry Series Case for Apple iPhone X and XS - Go To Blue
Posted by: Heythere22
Verified Purchase:Yes
I love the sleekness and the convenience of having the pop socket built into the case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cschmidt
Verified Purchase:Yes
I bought this marble style case not to long a go for my I phone x. I think it’s really pretty. This particular case has a built in pop socket. I’ve never had a pop socket before but I’m not to impressed. It does not allow me to lay my phone completely flat or place it evenly on my wireless charger. If you like to to use a charger plate I don’t recommend this product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 16, 2019
Hi Cschmidt,
Thanks for your feedback! We are sorry that this Otter + Pop Symmetry Series is letting you down a bit. This case will work with Qi wireless charging but in some instances, the PopTop will need to be removed. Thankfully, removing the PopTop is as easy as pushing down and twisting!
Please do not hesitate to reach out to our friendly Otters if you have any questions. We can be reached at 1-855-688-7269 and we’re happy to help!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that this Otter + Pop Symmetry Series is letting you down a bit. This case will work with Qi wireless charging but in some instances, the PopTop will need to be removed. Thankfully, removing the PopTop is as easy as pushing down and twisting!
Please do not hesitate to reach out to our friendly Otters if you have any questions. We can be reached at 1-855-688-7269 and we’re happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sean55
Verified Purchase:Yes
Great design, functionality and high tech. I’m really happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ecryans
Verified Purchase:Yes
I bought this case because my pop socket kept falling off my old case. I wished the socket was a little lower and a little easier to pull out as well as a little more room for my fingers. Would not purchase again unless design was improved.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 23, 2019
Hey there Ecryans,
We apologize that you're not loving the placement of the PopSocket on your Otter + Pop cases! We'll gladly pass your thoughts along to our product design team for future consideration. Meanwhile, we're confident that this case should continue to stylishly safeguard your iPhone for a long time to come, and if you have any questions, our awesome Otters are just a call away at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
We apologize that you're not loving the placement of the PopSocket on your Otter + Pop cases! We'll gladly pass your thoughts along to our product design team for future consideration. Meanwhile, we're confident that this case should continue to stylishly safeguard your iPhone for a long time to come, and if you have any questions, our awesome Otters are just a call away at 1-855-688-7269!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LadyBug
Verified Purchase:Yes
Bought product because it already had a pop socket in it. It’s awesome that I can change the socket anytime.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jolly
Verified Purchase:Yes
I love my new pop socket case, stylish and beautiful, Thank you
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DC007
Verified Purchase:Yes
I was interested in getting a Popsocket but I didn’t have faith in sticking one on my old OtterBox. I thought, wouldn’t it be great if someone built one into a case. Boom! OtterBox to the rescue, excellent case as always but innovative and great quality!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SincerelyPriscilla
Verified Purchase:Yes
I bought this case because I AM OBSESSED WITH MARBLE & loved the idea of having a pop socket that lays flat! the marble design is Beautiful! the fact that I can use this with my car mount is even better! I really really hope they make more colors!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com