Case seems great bought the one with socket built in and broke almost as soon as I received it. Am unable to. Reach anyone about getting it replaced
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 14, 2020
Hi there!
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case! If it's an issue with the case itself, please don't hesitate to reach out to our Customer Service Team through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues
I'm used to having the commuter series case, but it has been discontinued. This new case is great and lightweight. I feel that my phone is safe abd I love the color. The pop socket on the back is very nice to have and easy to use.
To be honest, I never bought Otterbox cases, because I thought they'd be too bulky. WRONG! This case brings ultimate protection in the sleekest form - add a built-in Popsocket and you've got a protective case that everyone wants. Bravo Otter+Pop!