Customer reviews from cafeappliances.com
Caf - Modern Glass 6.7 Cu. Ft. Slide-In Double Oven Gas Convection Range
Average customer rating
4.4
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
32
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
5
88%of customers recommend this product.
(
38 out of
43)
Customer Reviews for Caf - Modern Glass 6.7 Cu. Ft. Slide-In Double Oven Gas Convection Range
Customer Rating
5
Professional quality range
on January 26, 2021
Posted by: Happyhusband
from West Lafayette, Indiana
We are very happy with the features and overall quality of this appliance. Perfect addition to my wife’s dream kitchen.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 28, 2021
Hello Happyhusband- We appreciate you taking the time to share your review. We are so glad to hear you are happy with the quality and the features. This range would make any kitchen a dream! Happy wife, happy life. Enjoy! Thanks so much for your feedback. Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
My new happiness
on February 5, 2021
Posted by: Chef Rob
from Riverside, ca
This thing burns high to get amazing searing with cast irons and I can use my wok, so much room for large and medium pots and pans, looks great and easy cleanup. So happy
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hello there Chef Rob,
Thanks so much for using Cafe products and for your review. We're glad it's able to accommodate the different pots and pans you use! Stay well out there. Mike@Cafe
Thanks so much for using Cafe products and for your review. We're glad it's able to accommodate the different pots and pans you use! Stay well out there. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the double oven and it's six burners.
on March 11, 2021
Posted by: Steck
from Hanover Park, IL
Just had it for about a month and I love the versatility that the two ovens give. There is plenty of space on the top for pots and pans.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Nice looking stove
on March 12, 2021
Posted by: Dixie
from Colorado
We really like the cooking grates that cover the entire stove top. We also got the griddle.
The electric coil uses too much electricity for our solar powered home.
The electric coil uses too much electricity for our solar powered home.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 15, 2021
Hello- Thank you for taking the time to share your review. We are so happy to hear you are enjoying the Edge-to-Edge Grates. We are so glad you are enjoying your griddle too. Switching from electric to gas is a true game changer. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not working yet, 3500 paperweight
on March 15, 2021
Posted by: Disappointed never again
from Colorado
I purchased this unit excitedly back in November of 2020, knowing full that being patient would reward our investment in a name brand known for quality workmanship for decades. We were wrong. Being patient and grateful through the few extra months expecting a high quality appliance was immediately tarnished by the first moments of install. The regulator went out almost immediately and because we installed late in the evening, our home spent an unknown amount of hours filling with gas. We awoke to the STENCH of natural gas ears in the morning when we woke up to get the children ready for school. Cafe support worked with a repair technician who showed up immediately upon our call in the morning to help us diagnose issue. Cafe support sent new regulator that arrived 4 days later, same tech came out to install and electronic ignition system now does not want to fire. We thought this may have been an intermittent issue however it has been confirmed as an ongoing issue. Now, randomly, new authorized repair tech calls me this afternoon to tell me that I'm wrong about my oven being duel fuel (I'm not, check the model # "authorized repair tech" or do we not review a customers information before offering customer service?) and that he is the only one authorized to help me under warranty and now I have to wait 2 more weeks because paying customers with second homes are in town and need service ahead of me. I'm beginning the return process this afternoon. This was an absolute waste of my time and hard earned dollar. Now more of a waste to return it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 16, 2021
Hello- We are so very sorry to see that you've had these issues with your new range. This is not the ownership experience we want for you and your family. We can understand your frustration and apologize for all of your inconvenience. We see that this is being reviewed by Consumer Relations already and hope that these issues will be resolved for you soon and you don't have to return it. We appreciate you taking the time to share your feedback and will be sure to pass this on to our engineering team. Please let us know if you have any questions in the future. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing difference
on March 16, 2021
Posted by: Gayle
from Bridgton, Maine
I have only had the Cafe range for a couple of weeks but have already used several of the available options. I NEVER realized what a difference a high end appliance would make. There are several excellent cooks in our family and they are all jealous and in awe after spending time at my home and using the new range.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 17, 2021
Hello- Thank you for taking the time to share your review. We are so happy to hear you and your family are loving your new range. This is a beautiful model and it looks so great in your kitchen. We appreciate you sharing your photo. We hope you have many years of great meals from your new range. Please let us know if you have any questions in the future. Thank you! Joyce@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
it looks nice ... wish it worked
on March 22, 2021
Posted by: bob45
from maryland
It looks great, but the first time we used the oven we got error 350, two months later we still do not have a working oven
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, March 25, 2021
Hello- We apologize for the issues you are having. This is not the ownership experience we want for you and your family. We will request that someone reach out to you regarding the issues you're having so we can get your oven working. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and Easy to use
on March 23, 2021
Posted by: Kat005
from Twin Falls, ID
The double oven is so handy. The griddle is great. I love this stove!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com