Customer reviews from cafeappliances.com
Caf - 30" Built-In Single Electric Convection Wall Oven with 240V Advantium Technology, Customizable - Stainless Steel
Average customer rating
4.6
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
128
4 Stars
22
3 Stars
7
2 Stars
3
1 Star
7
92%of customers recommend this product.
(
128 out of
139)
Customer Reviews for Caf - 30" Built-In Single Electric Convection Wall Oven with 240V Advantium Technology, Customizable - Stainless Steel
Customer Rating
5
Best for multi-use replacement
on April 16, 2021
Posted by: salpaca
from New Jersey
Definitely happy to have one long term appliance to replace multiple countertop ones.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Cafe Advantium Microwave/Oven Combo not working
on June 21, 2021
Posted by: Winnie
from Lexington, NC
So excited to use my brand new Cafe Advantium 240V after waiting months to get, it makes a very loud hum and neither the microwave nor the oven heats and then it just cuts off and screen goes blank. Has anyone else had this problem with a new Cafe Advantium combo? What should I do? Should I call the electrician back or GE support?
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 22, 2021
Hello- We appreciate your business and apologize for the delay in receiving your new 240 Volt Advantium oven. We are sorry that you are having issues with the electrical. We recommend verifying you have at least 30 amps. If your connections are good and you have enough power going to the unit, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Please let us know if you have any questions in the future. We are here to help! Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Form and function at last
on January 27, 2022
Posted by: eloquinn
from Atlanta
This is actually my third Advantium oven and each time I've replaced one I've looked for alternatives that can do what it does and I never find it. This time I was thrilled to find that they've upgraded the interface with a sleek new touch interface that works very well. They've also upgraded the look with the Cafe line and I can finally get a white model again. The choice of handle accents is also wonderful and since we have a lot of other copper accents in our kitchen we went with the copper handle and it looks amazing.
It also cooks amazingly well. We have a full-size convection oven but we use this for just about everything. In the past microwaves were only really useful for warming things up but this oven actually COOKS! Even simple things like bagel bites or chicken wings taste so much better using the speedcook settings. You can actually make things crispy and browned instead of just warm and soggy. It also has more interior spaced than most microwaves and is the only one we've found that can accommodate a 9X13 pan.
The new interface is also a major improvement. The older interface with the analog knob wasn't bad but this is a big step forward. Not only is it much easier to use it's much easier to keep clean. My only minor complaint is that it can be sluggish at times... Hopefully they can speed it up in an update.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Same issues as another reviewer
on June 1, 2022
Posted by: pscott
from Granite Bay, California
Copy/paste this other review because we have the EXACT same issue. Please help!! "We love this when it works. We love the look, appearance and convenience. However, we’ve been getting an error code (F696) and alarm at night that wakes us up and we have to go “dismiss” it. This started in the beginning and is still a problem. It also tells us to close the door before it starts but the door is closed. Sometimes the cook time jumps around too. We are also unable to connect it to Wi-Fi for some reason. Please advise. Thanks!"
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 2, 2022
Hi there, thank you for reaching out with this feedback. We can certainly understand how much of a nuisance it would be to have this alert happen in the middle of the night. We are so sorry for the inconvenience this has caused for you.
This error has to do with the connected app communication. Be sure that the latest software is installed on both your oven and app. If this does not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out with any additional questions you may have for us in the future. A member of our team would be happy to assist you. -Elliot@Cafe
This error has to do with the connected app communication. Be sure that the latest software is installed on both your oven and app. If this does not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out with any additional questions you may have for us in the future. A member of our team would be happy to assist you. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great , but always get an error message
on October 11, 2023
Posted by: Annie LH
from Ohio
Love how it looks and works , but we continuously get this error message and noise that pings ( always at night when we are all sleeping) , until you dismiss code F696 .
Response from cafeappliances.comBy Adrian@Cafe, October 12, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are elated to hear you are loving your Advantium oven. However, we are so sorry about the error code you continually receive at night.
We recommend resetting your oven by disconnecting power from the unit at the circuit breaker for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you being a part of the Cafe Appliances family, and we hope you continue to enjoy your oven for many more years to come! - Adrian@Cafe
We recommend resetting your oven by disconnecting power from the unit at the circuit breaker for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you being a part of the Cafe Appliances family, and we hope you continue to enjoy your oven for many more years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great looking microwave! That is about it.
on January 21, 2024
Posted by: Ntf75
from Iowa
A pleasure to look at, very pleased with fit and finish of the appliance. That’s about where it ends. It has become an expensive microwave for us. Screen freezes often, requiring a reset at the breaker panel. Oven cooks unevenly, it’s been a huge disappointment performance wise.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 31, 2024
Oh no! We are extremely sorry to hear that your new 5-in-1 oven has not lived up to your expectations due to the screen freezing often and its uneven cooking. This is definitely not normal, and we recommend scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored that you chose Cafe Appliances for your home, and we are confident that our technicians will get these issues resolved as quickly as possible. - Adrian@Cafe
We are honored that you chose Cafe Appliances for your home, and we are confident that our technicians will get these issues resolved as quickly as possible. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love that it is a microwave and confection oven.
on January 4, 2020
Posted by: Cindi
from St. Louis
Only had this for maybe a month. But so far like it a lot.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this oven
on January 13, 2020
Posted by: sc00ter67
from Seattle, WA
The Advantium has been a life saver since it is taking almost a year to get the matching wall oven from GE. We love the convection and precision cooking options. Watch out for the hot metal interior though. It can be tricky to get pans out when using the wire rack and metal plate for two-level cooking. Some low profile oven mitts would be a valuable accessory with the oven.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com