Customer reviews from Samsung US
Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Average customer rating
4.7
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
286
4 Stars
28
3 Stars
1
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
78 out of
92)
Customer Reviews for Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Customer Rating
5
Great tv
on June 12, 2019
Posted by: Nicki22
[This review was collected as part of a promotion.] Never disappointed with Samsung products and this TV is no different. Great picture and easy to use
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 12, 2019
Posted by: Clintnco
[This review was collected as part of a promotion.] The carton was dented but the tv inside was unscathed. We really enjoy the large screen format.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture!
on June 12, 2019
Posted by: Purplegrl61
[This review was collected as part of a promotion.] I love Samsung brand TVs. They always have a great picture and good price!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is great over all
on June 12, 2019
Posted by: telliG
[This review was collected as part of a promotion.] i love it . the Picture is amazing I would highly recommend it to many people I love the quality prints
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crispy clear
on June 12, 2019
Posted by: Briguy283
[This review was collected as part of a promotion.] The picture is clean i dont even want to watch any other tv!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliant lifelike color pictures
on June 12, 2019
Posted by: TVKanaka
[This review was collected as part of a promotion.] The best picture clarity I have ever experienced that makes the images so lifelike that it jumps out at you! The sound for the speech dialogue is clearer and not overwhelmed by the music and/or background sound with the dedicated voice speaker.
I am still trying to learn how to best use Bixby. It now comes on without requesting it and we need to learn how to disengage it and keep it from responding to TV's dialogue.
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy Samsung Ambassador, OBA, June 20, 2019
TVKanaka:
Thank you for purchasing the Samsung Q900 TV. I'm glad to see you are happy with our latest 8K TV.
To stop Bixby from activating itself, please follow these steps to turn off the far field mic:
1. Short press the mic button on the remote to get the Bixby Settings page.
2. Go to Explore Now, then Settings, then Voice wake-up, and select Off.
For further assistance with Bixby or any other features, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting, service, and quick notification of system updates.
Again, thank you for taking the time to share your experience, and for choosing Samsung.
Thank you for purchasing the Samsung Q900 TV. I'm glad to see you are happy with our latest 8K TV.
To stop Bixby from activating itself, please follow these steps to turn off the far field mic:
1. Short press the mic button on the remote to get the Bixby Settings page.
2. Go to Explore Now, then Settings, then Voice wake-up, and select Off.
For further assistance with Bixby or any other features, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting, service, and quick notification of system updates.
Again, thank you for taking the time to share your experience, and for choosing Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Cost
on June 12, 2019
Posted by: Mario77
[This review was collected as part of a promotion.] The price we paid for the TV was a very good price.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV grafics, performance and features
on June 13, 2019
Posted by: Rickikis
[This review was collected as part of a promotion.] 65 inch Class Q900 QLED Smart 8K UHD TV is awesome!I love it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US