Customer reviews from Samsung US
Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Average customer rating
4.7
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
286
4 Stars
28
3 Stars
1
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
78 out of
92)
Customer Reviews for Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Customer Rating
1
Hdmi bandwidth to low for gaming
on November 28, 2024
Posted by: Gamer bry
from North Carolina
I actually bought this tv in 2019. But this tv will not support 8k gaming just 8k basic video. The tv only has hdmi bandwidth that goes up to 40. It needs to be 48gbps hdmi bandwidth to be able to 8k game. So I bought this tv in 2019 to future proof myself to figure out i that it didn't future proof me at all. Cause now I'm going to have to buy another 8k tv in the future that i can actually game on. It's disappointing to find out something you wanna try 8k on doesn't work.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
No gaming in 8k
on November 29, 2024
Posted by: Gamer Bry
from 55 inch QN55Q900RBFXZA
I bought this tv thinking you can do everything 8k but this tv can't game in 8k. Input 4 only has hdmi bandwidth 40gbps. You need at least 48gbps. So on the ps5 pro it won't support 8k. It's disappointing to the least cause I thought i future proof myself. But looks like ill be buying 2 8k tvs all over again but I might go to sony this time.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Worried Early 8K adopter
on February 18, 2020
Posted by: Bentley
from Mars
Expertise:Intermediate
After buying into the hype of future proofing my viewing pleasure in diving into 8k it appears that the more I peel back the onion the more I see that my 75Q900RB is not properly capable of displaying 8K content. This became prevalent to me when I noticed I could not watch 8K content via YouTube. After reading messages on the boards and content around the web I understand that the AV1 codec required to watch 8K content on YouTube isn’t on my television. I don’t even want to discuss the contrast modulation aspect of 15% my TV can display which further debunks that my TV is true 8K. I am almost starting to regret my purchase and wish I waited for the Q950t which is supposed to be real 8k. I am hoping Samsung can do the right thing to ensure us early adopters can properly enjoy 8k content by either replacing our sets or providing a viable update that can correct this mess.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Nice TV when they One Connect box is working
on October 11, 2019
Posted by: JWR075
from Sneads Ferry, NC
Bought the 65” Q900 and had it installed in Aug of this year. TV was awesome for 3 days and then the One Connect box went bad. After having the box replaced it worked fine for a month and yet again the box has went bad. The One Connect box seems to be flawed and not reliable.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
4
Response from Samsung USBy Samsung Ambassador, OBA, October 15, 2019
JWR075,
Thank you for purchasing the Samsung 65" Class Q900 QLED 8K TV and for bringing your concerns to our attention.
I am very sorry for the One Connect system issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
To best assist you with identifying and trouble-shooting the issue, we would like to schedule an on-site technician visit.
Please call Samsung Customer Support at 1-800-SAMSUNG to setup an appointment.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Thank you for purchasing the Samsung 65" Class Q900 QLED 8K TV and for bringing your concerns to our attention.
I am very sorry for the One Connect system issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
To best assist you with identifying and trouble-shooting the issue, we would like to schedule an on-site technician visit.
Please call Samsung Customer Support at 1-800-SAMSUNG to setup an appointment.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
- Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
3
I bought this and it doesn't support YouTube 8K !!
on August 13, 2019
Posted by: MDGANI
from Tel Aviv
Expertise:Expert
[This review was collected as part of a promotion.] Dear Samsung
I purchased the 75" Q900R and replaced the old Q9FN I had.
The only reason I bough it is because I saw that youtube supports 8K videos.
HOWEVER - I saw that the Q900R cannot play the YouTube 8K videos and it give max of 4K.
I explored the reason and found that YouTube using VP9 codec for the 8K videos and the Q900R supports V9 coded only upto 4K resolution.
Is this a joke??
Why you released 8K screens if you support VP9 codec only up to 4K ??
I would like to get clear answer when you will release a patch that will make the Q900R support playing VP9 in 8K.
NOTE: the only source today for playing 8K videos is youTube and it is really funny that you blocked 8K support in VP9 in your flagship 8K TV.
I purchased the 75" Q900R and replaced the old Q9FN I had.
The only reason I bough it is because I saw that youtube supports 8K videos.
HOWEVER - I saw that the Q900R cannot play the YouTube 8K videos and it give max of 4K.
I explored the reason and found that YouTube using VP9 codec for the 8K videos and the Q900R supports V9 coded only upto 4K resolution.
Is this a joke??
Why you released 8K screens if you support VP9 codec only up to 4K ??
I would like to get clear answer when you will release a patch that will make the Q900R support playing VP9 in 8K.
NOTE: the only source today for playing 8K videos is youTube and it is really funny that you blocked 8K support in VP9 in your flagship 8K TV.
Kind regards
Moshe
Moshe
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great Up-scaling, No 8K Content!
on May 8, 2019
Posted by: AsaMark
from Costa Mesa, CA
Expertise:Expert
The QN75Q900R was delivered Monday and the picture is awesome. I had the QN75Q9FN before and 900R is far superior to the 9FN in terms of Picture. Two draw backs. For the price, the 900R should come with the Silver remote not the cheap black one. Secondly there is NO content. Samsung currently appears to ONLY support one format (HEVC in geek speak) for streaming content and the only supplier, YouTube, uses a different one (VP9). My question would be, is Samsung planning support for YouTube (VP9 in MKV), or will there be some content somewhere where we can play with 8K content?
Pros: Realistic color, Bright display
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointed
on September 9, 2020
Posted by: Frank
an 8k tv with very bad 8k support:
(1) it doesn't support 8k youtube video, which is already ridiculous. however they even tried to blame youtube for that.
(2) if you want to connect it to pc, you would found that it doesn't support dsc, so even with hdmi 2.1, you can only get 8 bit 4:2:0 for 8k @ 60hz. that is to say, they only support 8k @60hz with low quality.
(2) if you want to connect it to pc, you would found that it doesn't support dsc, so even with hdmi 2.1, you can only get 8 bit 4:2:0 for 8k @ 60hz. that is to say, they only support 8k @60hz with low quality.
how can they even call it 8k?
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
crisp streaming and dvds display nicely
on June 12, 2019
Posted by: charlietuna73
[This review was collected as part of a promotion.] i love the design and picture quality, but the sound leaves something to be desired, so hopefully i win the sound bar! one definitely needs sounds support on this model and my place isn't big either.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US