Customer reviews from Samsung US
Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Average customer rating
4.7
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
286
4 Stars
28
3 Stars
1
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
78 out of
92)
Customer Reviews for Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Customer Rating
5
This product is great
on June 12, 2019
Posted by: Noble236
[This review was collected as part of a promotion.] I love this television the pictures are great, it is easy to install and fun to interact with.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is of great value
on June 12, 2019
Posted by: OlaA
[This review was collected as part of a promotion.] Easy to set up, features are simple to navigate, crystal clear pictures and connectivity.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 12, 2019
Posted by: Catcow
[This review was collected as part of a promotion.] Great tv recommend everyone buy good value for money spent
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have good quality
on June 12, 2019
Posted by: Souza
[This review was collected as part of a promotion.] Have a great screen it’s seen perfect to view movies and i like it
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No frills
on June 12, 2019
Posted by: Quantana
[This review was collected as part of a promotion.] no frills complete state of the art perfection I always love bringing the concert home. and sitting on the sidelines while the action unfolds right before me, so surreal.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is amazing.
on June 12, 2019
Posted by: Poohstv
[This review was collected as part of a promotion.] Excellent TV, easy to use apps and features , excellent pre loaded functions
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2019 Samsung tv is the best thing i ever purchase
on June 12, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] Like tis tv is amazing in many ways the quality the look the spects and it is a nice looke tv my friends said how much was it i was u would not care about the price it would be worth it and the tv never gave me issues it has top performance of any tv brand and i recommend getting it it will not let u down.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a fantastic product
on June 12, 2019
Posted by: Wooleymama6109
[This review was collected as part of a promotion.] The only reason I’m giving this tv 4 stars for performance is because occasionally the voice command function is too sensitive and picks up the tv talking thinking that we’re saying a command or it picks up our conversation that has nothing to do with using the voice command function. Kinda eerie if you ask me. I thought it was only supposed to listen when you pressed the microphone button.
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Ambassador, OBA, June 20, 2019
Wooleymama6109:
Thank you for purchasing the Samsung 65" Q900 8K TV. I'm very glad to see that you are overall happy with this model.
To stop Bixby from activating itself during conversations not directed at it, please follow these steps to turn off the far field mic:
1. Short press the mic button on the remote to get the Bixby Settings page.
2. Go to Explore Now, then Settings, then Voice wake-up, and select Off.
For further assistance with Bixby or any other features, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting, service, and quick notification of system updates.
Again, thank you for taking the time to share your experience, and for choosing Samsung.
Thank you for purchasing the Samsung 65" Q900 8K TV. I'm very glad to see that you are overall happy with this model.
To stop Bixby from activating itself during conversations not directed at it, please follow these steps to turn off the far field mic:
1. Short press the mic button on the remote to get the Bixby Settings page.
2. Go to Explore Now, then Settings, then Voice wake-up, and select Off.
For further assistance with Bixby or any other features, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting, service, and quick notification of system updates.
Again, thank you for taking the time to share your experience, and for choosing Samsung.
Written by a customer while visiting Samsung US