Customer reviews from Samsung US
Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Average customer rating
4.7
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
286
4 Stars
28
3 Stars
1
2 Stars
2
1 Star
14
85%of customers recommend this product.
(
78 out of
92)
Customer Reviews for Samsung - 98" Class Q900 Series LED 8K UHD Smart Tizen TV (2019)
Customer Rating
2
Great TV when functioning
on April 10, 2020
Posted by: maineathrt
Expertise:Intermediate
Like other reviewers my TV worked fine when the one connect box was working. Constant 'network issues' even when router and all of my other devices working. TV saying my cable box was powered off (it wasn't). One connect cable connectivity error screen when cable was connected fine. Going to get a TV from another manufacturer and putting this one (55" Q900R) into the spare room. Will consider getting another Samsung once they get these issues resolved as again, love the picture quality. But when you can't see the picture, that doesn't matter much...
Pros: Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
8k tv and 4k tv
on October 31, 2019
Posted by: rocky
from st.louis
Expertise:Intermediate
we have a 65 inch 8k q900 tv. It is a nice tv the picture is good. i would give it a 5 stars except the remote i though about giving it 2 star rating because the remote has no numbers on it. I didn't know that when i bought it. I'm use to samsung old style tv remotes with numbers everything else on them. For the money i wish it would come with that.
Pros: Lightweight
Cons: Did not meet expectations
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Samsung Ambassador, OBA, November 4, 2019
rocky,
I am glad that you enjoyed the spectacular image quality of this 65” Q900 8k QLED Smart TV.
We value your user feedback on the remote design and will share it with our product team.
If you need further assistance with settings or features, please know we are here to help and can be reached at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and services.
- Samsung Ambassador
I am glad that you enjoyed the spectacular image quality of this 65” Q900 8k QLED Smart TV.
We value your user feedback on the remote design and will share it with our product team.
If you need further assistance with settings or features, please know we are here to help and can be reached at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and services.
- Samsung Ambassador
Written by a customer while visiting Samsung US
Customer Rating
4
The picture is awesome.
on July 22, 2019
Posted by: Chieftech
[This review was collected as part of a promotion.] Performance is great. The only negative feature is that the Pluto stations on Samsung Plus does not work sometimes. Overall a great value.
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great TV by Samsung.
on July 23, 2019
Posted by: BigWiill
[This review was collected as part of a promotion.] Very satisfied with the product and its value. Great product. I will be purchasing another Samsung television from there again. I advise anyone to purchase a Samsung tv.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never seen anything like it
on October 4, 2018
Posted by: Lcd280
from New York
The TV picture quality is stunning. It feels like 3D. I was blown away by this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on February 4, 2019
Posted by: Anonymous
from Blissfield, Michigan
Expertise:Expert
This has worked out great for me. Its the best screen I have witnessed on a television and the sound is great as well. Pictures don't do it justice you have to see it in person. it continuously stuns people when they come over!
Pros: Realistic color, Bright display, Built-in speakers, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the picture quality
on June 17, 2019
Posted by: belladog1965
[This review was collected as part of a promotion.] It definately has great resolution. The sound is not as bold as my 4k 65" and the reaction speed is slower. I do love it though, its amazing watching 4k videos. 8k does not exsist yet so I cant check that for a while.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on April 17, 2019
Posted by: Myfriend
from Los angeles
Expertise:Beginner
Great features and i'm digging the 8k! Loving the bright realistic display!
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US