Customer reviews from De'Longhi
De'Longhi - 8-Cup Coffee Maker - Silver Metallic
Average customer rating
4.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
62
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
74 out of
83)
Customer Reviews for De'Longhi - 8-Cup Coffee Maker - Silver Metallic
Posted by: bobbie
Verified Purchase:Yes
i had a delonghi coffee maker for 23 years. so easy to use. but i am disappointed in this new one. I find the lid hard to get on and off. and too much water stays in the top part and i have to take off the lid to let it all dry and spread it all over my counter. not the look i am going for!!
No, I would not recommend this to a friend.
Response from De'LonghiBy RJF, Customer Care, February 2, 2023
Hello Bobbie,
Thank you for leaving your comment. We are sorry to hear your disappointment in your Specialty Coffee Brewer, we take our customer's satisfaction seriously and we want you to know that we appreciate your feedback.
We will take your feedback into consideration to improve our customer's experience. Thank you
Thank you for leaving your comment. We are sorry to hear your disappointment in your Specialty Coffee Brewer, we take our customer's satisfaction seriously and we want you to know that we appreciate your feedback.
We will take your feedback into consideration to improve our customer's experience. Thank you
Written by a customer while visiting De'Longhi
Customer Rating
4
Makes good coffee!
on December 3, 2019
Posted by: Samie
[This review was collected as part of a promotion.] This is very well made and looks nice. I had a hard time figuring out how to use it at first. It does take a little longer to brew than most but I think it does taste better. Works best if you make a full pot. I use the iced coffee the most and just keep it in the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Coffee lover approved
on November 20, 2019
Posted by: Kk1993
[This review was collected as part of a promotion.] As a coffee addict I was so excited to try this coffee maker! Once I got it out of the box it was super simple to set up and use. It works great and I absolutely love that it has an over ice option! Goodbye old coffee maker hello new!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
This specialty coffee brewer makes the difference
on December 8, 2019
Posted by: Emilyh
[This review was collected as part of a promotion.] I am so happy I now have this coffee maker. I love coffee and drink it almost every day and it usually ends up tasting the same most of the time. I set up this coffee brewer and for the first test run (after doing the two rinse runs before initial use) I grabbed a coffee I had tried before and it had just been sitting because I was underwhelmed. Not expecting much except getting the hang of my new coffee maker, I brewed a few cups of these coffee grounds. I couldn't believe it was the same coffee. This time, I could actually taste the notes that were described initiating my original purchase. It didn't taste like bland regular coffee, I could actually taste it the way it was meant. I didn't even realize a coffee brewer could make such a difference in the taste of the flavor notes in a coffee. The filter cone stand is a nice addition so that can stay upright and not make a mess when you take it out to pour your coffee. I cannot wait to make iced coffee with it since that is my go to for work normally but I am definitely enjoying the normal hot brew for now. I have been pleased with my coffee each use and find the brewer extremely easy to use. It does make a high pitch beep a couple times in the process including when it is plugged in which is a loud noise for this but that's just one small annoying detail that doesn't take away from how delicious my coffee from this machine is. It will be nice to have around the holidays to see if my family enjoys coffee from this brewer as much as I do and can taste the difference also.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
4
Good coffee
on December 22, 2020
Posted by: Mosquito101
[This review was collected as part of a promotion.] This definitely makes good coffee. It’s easy to use. I mean 1 button is hot coffee and 1 is iced. And it’s as simple as fill with water and grounds. It’s a very nice looking machine. But you have to wait until it’s done brewing before you take any coffee because of the way the basket is in the carafe. I normally drink coffee as it brews. That is something I’m not a big fan of. I’m going to use this as a more special coffee maker instead of my everyday one.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Leo A
Verified Purchase:Yes
Enjoying the coffee - Only thing missing is a clock and timer.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Delicious coffee!
on November 27, 2019
Posted by: Andrea237
[This review was collected as part of a promotion.] I received this product about 2 weeks ago and couldn't wait to try it out. Right out the box, I was impressed with the chic design, it looks great on my counter tops.
Before first use, the coffee maker has to be primed. All it means,is to run two full cycles with fresh cold water,using the "golden cup" setting. This took about 20 minutes to complete.
This Delonghi brewer offers 3 different brewing methods : golden cup (regular drip coffee), pour over (which makes a bolder type of coffee) and iced coffee.
My first attempt was golden/drip coffee as this is my favorite. The machine uses number 4 filter - they do however not fit perfectly and are a bit too big. I folded the filter a little bit on the bottom and made it wet around the sides,which gave me a perfect result.
Next I added coffee grounds to the filter with a handy scooper that came with the machine. It also came with a stand for the filter, which makes it very easy to fill.
The filter goes directly inside of carafe.
The machine will heat up the water to boiling, you will hear a loud click and then the water is released through the filter in to the carafe. It will click several times throughout the brewing cycle and at the end, which I found a bit annoying. The brewing cycle for 8 cups took about 10 minutes total.
The heating plate will keep the coffee warm for an hour before shutting off by itself.
It produced a delicious cup of coffee, I'm very impressed!
Next try was pour over coffee : it uses the same set up as the golden cup setting with a minimum of 2 cups and maximum of 8. To start the cycle,you have to press the right button twice quickly (it uses the same button as the iced coffee,for which you would press only once to start). Coffee was good,but a bit too bold for my liking.
Finally iced coffee: we love iced coffee at our house and I love that this machine can make both iced and hot coffee. To make ice coffee,you have to fill the carafe with ice cubes and then do the same as for hot coffee - fill water in to the water tank and add grounds to the filter with a ratio of 4 cups of water to 8 scoops of coffee grounds.
Overall, I am very impressed with the Delonghi 3 in 1 brewer! One thing that could be improved is the volume of coffee it produces. It only makes 8 cups and I would prefer 12. We drink a lot of coffee on the weekend and it would be nice to have a higher amount of coffee per brewing cycle.
Before first use, the coffee maker has to be primed. All it means,is to run two full cycles with fresh cold water,using the "golden cup" setting. This took about 20 minutes to complete.
This Delonghi brewer offers 3 different brewing methods : golden cup (regular drip coffee), pour over (which makes a bolder type of coffee) and iced coffee.
My first attempt was golden/drip coffee as this is my favorite. The machine uses number 4 filter - they do however not fit perfectly and are a bit too big. I folded the filter a little bit on the bottom and made it wet around the sides,which gave me a perfect result.
Next I added coffee grounds to the filter with a handy scooper that came with the machine. It also came with a stand for the filter, which makes it very easy to fill.
The filter goes directly inside of carafe.
The machine will heat up the water to boiling, you will hear a loud click and then the water is released through the filter in to the carafe. It will click several times throughout the brewing cycle and at the end, which I found a bit annoying. The brewing cycle for 8 cups took about 10 minutes total.
The heating plate will keep the coffee warm for an hour before shutting off by itself.
It produced a delicious cup of coffee, I'm very impressed!
Next try was pour over coffee : it uses the same set up as the golden cup setting with a minimum of 2 cups and maximum of 8. To start the cycle,you have to press the right button twice quickly (it uses the same button as the iced coffee,for which you would press only once to start). Coffee was good,but a bit too bold for my liking.
Finally iced coffee: we love iced coffee at our house and I love that this machine can make both iced and hot coffee. To make ice coffee,you have to fill the carafe with ice cubes and then do the same as for hot coffee - fill water in to the water tank and add grounds to the filter with a ratio of 4 cups of water to 8 scoops of coffee grounds.
Overall, I am very impressed with the Delonghi 3 in 1 brewer! One thing that could be improved is the volume of coffee it produces. It only makes 8 cups and I would prefer 12. We drink a lot of coffee on the weekend and it would be nice to have a higher amount of coffee per brewing cycle.
Written by a customer while visiting De'Longhi
Customer Rating
2
Decent Machine. Only Paper Filters Though!
on September 28, 2023
Posted by: Wilson
Verified Purchase:Yes
Decent machine. Hard to get carafe in and out smoothly. Wish I had realized it ONLY TAKES PAPER FILTERS before I threw the box away. I reached out to the company for a return for this reason, but they said no because I didn't have the original packaging. Beware!
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, CST, October 2, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Written by a customer while visiting De'Longhi