Customer reviews from De'Longhi
De'Longhi - 8-Cup Coffee Maker - Silver Metallic
Average customer rating
4.5
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
64
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
76 out of
85)
Customer Reviews for De'Longhi - 8-Cup Coffee Maker - Silver Metallic
Customer Rating
3
Not for me
on July 21, 2024
Posted by: Heidi034
It does make a good cup of coffee, however it doesn’t stay warm for very long and there is no timer. It takes more time to brew (8 cups max). I did enjoy the taste and the look, however I am looking forward to another coffee pot.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, July 24, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
1
Stopped working in less than a month
on January 11, 2024
Posted by: Rebkep
I was looking to get pour over coffee without the time spent to make it myself. I received on 19Dec, today 11Jan it does not work. Machine beeps when I plug it in, but the buttons are completely unresponsive. Very upsetting.
No, I would not recommend this to a friend.
Response from De'LonghiBy DeLonghi Customer Care, January 11, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
3
Breaks Easily
on December 2, 2023
Posted by: ArielleB
I’ve had mine for a little over a year and I just noticed the glass is broken and leaking. For such an expensive product, the glass carafe should be thicker…
No, I would not recommend this to a friend.
Response from De'LonghiBy DeLonghi Customer Care, December 5, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
4
Getting used to it
on November 3, 2023
Posted by: DelonghiNewbie
Just replace my Keurig with this machine and took it out for it's maiden voyage. Too soon to totally evaluate but I do have a question. Is there a reusable filter that can be used?
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Inbarbsworld
Verified Purchase:Yes
This machine reinvents morning coffee. After using the Chemex for years and other 'pour over' methods, I didn't believe a coffee maker existed that would compare to the quality of the pour. The Golden Cup setting is my new, favored way to start my day. My only slightly negative comment would be...the machine makes a loud click in between cycles, which was surprising to hear, but over time the click goes unnoticed. Thank you Delonghi for snagging my attention and keeping it!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
2
Decent Machine. Only Paper Filters Though!
on September 28, 2023
Posted by: Wilson
Verified Purchase:Yes
Decent machine. Hard to get carafe in and out smoothly. Wish I had realized it ONLY TAKES PAPER FILTERS before I threw the box away. I reached out to the company for a return for this reason, but they said no because I didn't have the original packaging. Beware!
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, CST, October 2, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
5
Love it!
on May 27, 2023
Posted by: JenK
I received this a few days ago. I cannot express what a relief it is to have a simplified coffee pot that heats up wonderfully hot and delivers a great cup of coffee. Other people complained a little bit about having to remove the filter basket to pour the coffee. But, I always did this with any pot I owned, so it is not an issue. Cleans nicely also.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Erica
Verified Purchase:Yes
Only downside is remembering to remove the filter basket before pouring
I would recommend this to a friend!
Written by a customer while visiting De'Longhi