Customer reviews from De'Longhi
De'Longhi - 8-Cup Coffee Maker - Silver Metallic
Average customer rating
4.5
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
64
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
2
89%of customers recommend this product.
(
76 out of
85)
Customer Reviews for De'Longhi - 8-Cup Coffee Maker - Silver Metallic
Posted by: JC Born
Verified Purchase:Yes
I think it makes great tasting coffee. It takes time to heat the water to get it to the right temperature. I love the basket holder for after the coffee brews. Easy to operate and clean.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: bobbie
Verified Purchase:Yes
i had a delonghi coffee maker for 23 years. so easy to use. but i am disappointed in this new one. I find the lid hard to get on and off. and too much water stays in the top part and i have to take off the lid to let it all dry and spread it all over my counter. not the look i am going for!!
No, I would not recommend this to a friend.
Response from De'LonghiBy RJF, Customer Care, February 2, 2023
Hello Bobbie,
Thank you for leaving your comment. We are sorry to hear your disappointment in your Specialty Coffee Brewer, we take our customer's satisfaction seriously and we want you to know that we appreciate your feedback.
We will take your feedback into consideration to improve our customer's experience. Thank you
Thank you for leaving your comment. We are sorry to hear your disappointment in your Specialty Coffee Brewer, we take our customer's satisfaction seriously and we want you to know that we appreciate your feedback.
We will take your feedback into consideration to improve our customer's experience. Thank you
Written by a customer while visiting De'Longhi
Posted by: Leo A
Verified Purchase:Yes
Enjoying the coffee - Only thing missing is a clock and timer.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Had to throw mine out
on December 25, 2022
Posted by: Ryan
After just two uses we saw rust in the upper chamber where you put the water. I filled out a support form provided photos and all details asked for. After quite a long time I got an automated email that told me to call in for help with my “technical issue” . As a previous customer of the brand this was disappointing and I wouldn’t recommend you buy this product. We have now thrown it out with no sight of a refund or human support from the brand.
No, I would not recommend this to a friend.
Response from De'LonghiBy J.F, CS Team, December 29, 2022
Hello Ryan,
We are very sorry to hear about your experience with our specialty coffee brewer and that you no longer have the unit. Customer satisfaction is important to us and we would appreciate the opportunity to correct this. If you would like to connect, please contact us at 800-322-3848 between 9 am and 8 pm Est. and request to speak with one of our Reviewing Team Specialists.
We look forward to hearing from you.
Thank you.
We are very sorry to hear about your experience with our specialty coffee brewer and that you no longer have the unit. Customer satisfaction is important to us and we would appreciate the opportunity to correct this. If you would like to connect, please contact us at 800-322-3848 between 9 am and 8 pm Est. and request to speak with one of our Reviewing Team Specialists.
We look forward to hearing from you.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: Cvital17
Verified Purchase:Yes
Amazing coffee maker… hot or cold and it’s beautiful on the counter! I love De Longhi!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
2
Great coffee, product broke after 15 months
on May 21, 2022
Posted by: LindsayD
Love this pot. Begrudgingly buying another one after it broke after only having it for about 15 months. It rubs me the wrong way when a product stops working a few months after the warranty runs out… started smelling like burnt rubber and water rubs right through when poured in. anyway coffee is good and doesn’t take up a lot of space. This second one better last longer!
I would recommend this to a friend!
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, May 25, 2022
Hi Lindsay, while is great to hear you enjoyed our 3-in-1 Coffee Brewer, we are disappointed to hear the unit did not last to expectations. Your satisfaction will always be our top priority, so if you ever require assistance with your new unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. Thank you.
Written by a customer while visiting De'Longhi
Posted by: Christian
Verified Purchase:Yes
Design ensures ease of use and a generally clean and easy operation. It is also the best coffee I have ever had from an automatic machine.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: tanyc
Verified Purchase:Yes
I really like this machine. It's very sleek and simple to use. I have only used the drip function so far. I have used different coffees in this machine and they all taste exceptional, including coffees that I had previously tried using other brewing methods and that I was on the verge of throwing out. I really hope this machine lasts for years. It was definitely on the pricier side, but will have a very low cost per use.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi