Customer reviews from dell.com
Dell - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2060 - 1TB Hard Drive + 256GB SSD - Abyss Gray
Average customer rating
4.2
(522 Reviews)
Rating breakdown 522 reviews
5 Stars
287
4 Stars
137
3 Stars
38
2 Stars
26
1 Star
34
85%of customers recommend this product.
(
371 out of
436)
Customer Reviews for Dell - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2060 - 1TB Hard Drive + 256GB SSD - Abyss Gray
Posted by: Chanceman
Verified Purchase:Yes
I got this computer for my birthday and its awesome to run games like fortnite on it and all those good games and it has awesome sound and all that you could imagine Bye Now!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: smdonosos
Verified Purchase:Yes
Since I got the laptop I'm experimenting some random freeze, suddenly, the system will freeze returning to normal after a few... For the hardware configuration that the 7790 has you wouldn't expect that.
No, I would not recommend this to a friend.
Response from dell.comBy Joshua@Dell, DellRR, July 21, 2020
Hello,
Thank you for your feedback. We are sorry about the issue you are experiencing. I have provided steps below that should resolve this issue.
1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/3bpe4vN
You can read the full article here - http://dell.to/2u98Cct.
For additional support, please reach out to Dell directly - 1-800-624-9896
Best,
Joshua@Dell
Chat or Call: http://dell.to/2sH7Qlm
Thank you for your feedback. We are sorry about the issue you are experiencing. I have provided steps below that should resolve this issue.
1. At the desktop, click the Search the web and Windows box and type ""problem reports"".
2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to the software.
3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly.
4. Right-click the line item and select Check for a solution.
We'd also suggest checking to make sure that your software and drivers are up to date on Dell's Product Page - https://dell.to/3bpe4vN
You can read the full article here - http://dell.to/2u98Cct.
For additional support, please reach out to Dell directly - 1-800-624-9896
Best,
Joshua@Dell
Chat or Call: http://dell.to/2sH7Qlm
Written by a customer while visiting dell.com