Customer reviews from kitchenaid.com
KitchenAid - 100 Year Limited Edition Queen of Hearts 2-Speed Food Processor
Average customer rating
4.7
(2,917 Reviews)
Rating breakdown 2,917 reviews
5 Stars
2,359
4 Stars
369
3 Stars
67
2 Stars
31
1 Star
91
94%of customers recommend this product.
(
2,492 out of
2,654)
Customer Reviews for KitchenAid - 100 Year Limited Edition Queen of Hearts 2-Speed Food Processor
Customer Rating
1
To hard to get apart
on May 13, 2018
Posted by: MissChina
from Indianapolis IN
Gender:Female
I bought this a couple of weeks ago to replace my original mini food processor. It is too hard to get the bowl unscrewed from the machine. When I tried to remove the lid (and there aren't instructions- so you have to log on to kitchenaid.com and watch the video to figure it out) it was so tight the black piece came only came off. Thankfully it didn't break! Kitchenaid- you over engineered it that I can't even get the thing open. I own most of your products but this is being returned. Extremely dissatisfied.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
One of the worst kitchen devices I have ever exp
on September 2, 2018
Posted by: C’town RI
from C’town RI
Gender:Male
This was a gift to replace a small food processor I had. Don’t remember brand or model. This procduct is such a disappoint. Assembling the cup and cover in order to activate this devise is so far beyond intuitive it should not be sold. It also has only chop and purée selections. Could deal with only chop/purée if only getting this item to operate was intuitive. Frustration level is too high to bother using.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Carol S., KitchenAid Small Appliances, September 17, 2018
Dear C’town RI.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 3.5 cup Mini Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#210514500 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Carol S.-KitchenAid Small Appliances
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 3.5 cup Mini Food Processor. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#210514500 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Carol S.-KitchenAid Small Appliances
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Loved it at first, but then.......
on April 4, 2020
Posted by: Msmoo
from Cincinnati, OH
At first, like for a month or so, I absolutely loved this little machine, but then on day I plugged it in to use it and it started running at full speed and nothing I could do would shut it off except unplugging it. This is really terrible because I used this little food processor to prepare my invalid husband's food so he could swallow it without choking. I can still sort of use it, but only on high speed and plugging it in or out to start and stop it. Please advise me on how to remedy this problem. It even runs without the lid on it. EEEEK.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, April 6, 2020
Dear Msmoo,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 3.5 Cup Food Chopper. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#230639975 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 3.5 Cup Food Chopper. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#230639975 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
1
trouble
on December 5, 2020
Posted by: Shana22
from Brentwood NH
[This review was collected as part of a promotion.] I bought this about 2 months ago. I cannot get it to work. I took it apart to wash and now I cannot get it to work. I've read the instructions, had a friend try but it still does not work
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Affairs, December 7, 2020
Hi Shana22, Thank you for providing feedback on your food chopper. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Small but mighty
on June 28, 2021
Posted by: ERC60
from Las Vegas NV
[This review was collected as part of a promotion.] I received as a gift and love it. Powerful food chopper and takes up very little space in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
completely disappointed
on July 19, 2018
Posted by: lively75
from San Jose, Ca
Gender:Female
concern. I purchased one of these after the prior one that I had gave out after continuous use. the new one has been nothing but difficult to use, it just does not work. I watched your video, I took care in working carefully to make sure I did it right I returned it, got a second one, and the problem continued. I finally gave up and purchased a different brand that works, not as well as my first that I used continually. Now I have yours that does not work and I'm stuck with the cost on a non working unit. My first one was wonderful, I wished that I had purchased several of the,, the new model is a nightmare. I have a kitchen full of Kitchen Aid products, and for the first time, I am so disappointed, it was/is discouraging. By the way,I am Sallly Lively,
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Polly
from New Haven, IN
Verified Purchase:Yes
This appliance is very difficult to use. I have a hard time figuring out how to get it to process food. The lid is difficult to attach and I can not figure out how to get it to run once I have put food in to be processed. I tried to make salsa recently and ended up using my blender to chop everything up. I would not recommend this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy maytagbrand, maytagbrand, November 2, 2017
Dear Polly, Thank you for providing feedback about your Mini Food Processor. I am sorry to learn of your concern. We would like to understand more about your concern and see how we can help. We look forward to hearing from you. Carol S. – The Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Hard to use food chopper
on January 10, 2019
Posted by: Missy*32742
from Myrtle Beach, SC
Gender:Female
[This review was collected as part of a promotion.] Had to take this back to JC Penny's to have someone get the lid off! They did get it off, but it's still a problem for me.
I spent a couple hours on line for instructions how to get it off....and another hour on the phone with a KitchenAid person who was no help at all!
At this point I don't know what to do. My son is able to get it off, which is no help to me cause he doesn't live near me.
This product is a disappointment to me....to be KitchenAid.
I spent a couple hours on line for instructions how to get it off....and another hour on the phone with a KitchenAid person who was no help at all!
At this point I don't know what to do. My son is able to get it off, which is no help to me cause he doesn't live near me.
This product is a disappointment to me....to be KitchenAid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, January 15, 2019
Dear Missy*32742.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Food Chopper. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 214306147 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your Food Chopper. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 214306147 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com