Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Average customer rating
4.3 out of 5
4.3
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
82
4 Stars
19
3 Stars
11
2 Stars
7
1 Star
6
86%of customers recommend this product. 
(
95 out of 111
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Customer Rating
5 out of 5
5
I will always buy otterbox
on March 14, 2019
Posted by: Ineedsleep90
Verified Purchase:Yes
I've had the case for about a week and it's as expected. Otterbox has always been a case that I use for phones for best protection. Case is sturdy and sleek.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Never dissapoints
on March 14, 2019
Posted by: Nessykk
Verified Purchase:Yes
As always great quality& protection for your phone, plus stylish, never use any other covers, simply would not trust another one to do the job as good as Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Nice looking not enough phone coverage
on March 18, 2019
Posted by: Beccyd77
Verified Purchase:Yes
Not sure that this cover would save much of the phone if dropped was expecting a better cover for price
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 18, 2019
Hi Beccyd77,

It's a bummer to hear that you're experiencing some apprehension towards your new OtterBox. Rest assured, all of our products go through an extensive amount of testing, and we're positive that your case should successfully safeguard your Galaxy S10 no matter what comes your way! If you have any additional questions or comments, please feel welcome to contact our cheerful Otters at 1-855-688-7269, and they'll be happy to chat!

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
A bit disappointed
on March 22, 2019
Posted by: Teri
Verified Purchase:Yes
I have always used Otterbox for my smart phone as and have been extremely happy with their durability. I'm sure my phone would have been broken many times had it not been protected by my Otterbox. I'm disappointed that this new model does not have a screen protector. I've only had my phone for a few weeks and already have scratches.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 26, 2019
Hi Teri,

We apologize that you're feeling some disappointment surrounding the screenless style for this Galaxy S10 OtterBox! That case was intentionally constructed sans built-in screen protection in order to offer a direct interaction with the beautifully curved display. Rest assured, the unit should still keep your phone safe from any tumultuous tumbles, while also maintaining full device functionality! If you have any other questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to chat!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect
on March 23, 2019
Posted by: Pmvilla
Verified Purchase:Yes
I loved Symmetry on my s9 that's why when I got my s10 I already know what case I want. Otterbox or nothing!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase
on March 24, 2019
Posted by: Dave71
Verified Purchase:Yes
Really great cover, would not think twice about buying a new one from someone else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Cute & Durable!
on March 28, 2019
Posted by: iphonesarelame
Verified Purchase:Yes
Fits new new S10 very snug that it was hard to put on! The lip around the edge of the screen protects it from all the drops. Looks super cool with the flamingo pink! The one down side is that this case will get dirty because it's clear. My S9 on the left was a clear Otterbox and then turned golden brown. But you have to expect that to happen unless you clean it often, in which case I never did. So I can't take away stars for that! The case does its purpose very well, to protect your phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Provides Minimum Protection
on March 30, 2019
Posted by: dsquared2
Verified Purchase:Yes
I have had this case about two weeks. It provides the level of drop protection I need, but it is the worst Otterbox I have ever earned. It is filthy already and I am not sure when my phone is only ever in my house, office, or purse. It lifted the corner of my screen protector when I put the case on. It also is not the color shown on the website
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 2, 2019
Hey dsquared2,

We're so bummed to hear that this Galaxy S10 doesn't seem to be 'earning' its way into your heart quite yet! Occasionally, our lighter case designs can sometimes pick up different elements, depending on what they're exposed to on a daily basis. Regardless, our friendly Otters would love to clean up this situation with a warranty claim, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll be more than happy to set you up with a sleek new replacement in no time at all!

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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