Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Average customer rating
4.3 out of 5
4.3
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
82
4 Stars
19
3 Stars
11
2 Stars
7
1 Star
6
86%of customers recommend this product. 
(
95 out of 111
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Customer Rating
4 out of 5
4
Slim and durable
on November 7, 2019
Posted by: ThaGodfather
Verified Purchase:Yes
Proven to withstand falling off the roof of my car at 80kms case was shot but not a mark on my phone. It was still on. No cracks in screen. Used Samsung find my phone to locate it in the middle of the road
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent case
on August 25, 2019
Posted by: Tom H
Verified Purchase:Yes
I bought this case around a month ago for my galaxy S10 and couldn't be happier. The clear back allows the amazing prism colour of the phone to still shine through. Protection is second to none, I feel that I could comfortably drop my phone in this case multiple times or give it to my 3 year old without any worry without it succumbing to any damage. The fit is perfect staying flush with the curved edges of the display but slightly prominent on top and below to protect it if dropped on its face. Lastly it wireless charges and power shares without an issue whilst in the case. My only small gripe is that the back scratches easier due to the clear polished finish but it's really not noticable unless your out to look for scratches in certain light.
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Yellowed and cracked apart
on November 21, 2021
Posted by: Writerchick 75
I purchased this case at the same time I got my phone and it was great...for a while. Over time the case yellowed and eventually cracked in half. Disappointing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 22, 2021
We're sorry to hear your once-great Symmetry Series Case has fallen on hard times. Fortunately, we've got an awesome warranty that will help get things back on track with a brand-new replacement to make sure your Galaxy S10 is looking sharp and ready for any potential mishaps down the road.

Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help get one in the works!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Love Otterbox, but this one lacks
on March 20, 2019
Posted by: mhale0828
Verified Purchase:Yes
Everything is pretty good with this case, but there are no covers over the USB or headphone jacks. Seems like an oversight
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 21, 2019
Hi mhale0828,

We apologize for any confusion surrounding the lack of port covers on the Symmetry series! True to its open design, the Symmetry does not incorporate these covers. If your heart is set on this feature, we would recommend checking out our Defender or Commuter series, both of which include rubber doors that seal the ports. Please feel free to take a look at these two cases by following the links below, and if you have any questions, our helpful Otters are just a call away at 1-855-688-7269!

Galaxy S10 Defender Series:
https://www.otterbox.com/en-us/samsung-galaxy-s10/defender-series-screenless-edition-case/77-61282.html

Galaxy S10 Commuter Series:
https://www.otterbox.com/en-us/samsung-galaxy-s10/commuter-series-case/77-61299.html

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome case
on November 7, 2019
Posted by: RonRon
Verified Purchase:Yes
Not only does the clear case allow my wifes flamingo pink phone to shine through, it is great protection as she has dropped the phone twice already with no damage to case or phone. She loves it and would highly recommend this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Everything I expected
on July 6, 2020
Posted by: Zane
Verified Purchase:Yes
Excellent protection and lightweight and not too bulky. Always love that the cases keep the screen away from surfaces when the phone is lying face down. Whenevee i get a new phone I shop an otterbox as well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Got the Clear Case
on March 26, 2019
Posted by: Lance
Verified Purchase:Yes
Well, I have had many Otterbox cases and this one is doing its job but came scratched and one corner of the inside edge is split ever so small but it bugs me. I should have stuck with a black one as every defect on the case shows up on the clear one...
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 28, 2019
Hi Lance,

Sorry to hear that this Symmetry series is dealing with a few cosmetic casualties! Not to worry - our friendly Otters will be more than happy to smooth things over with a warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send out a sleek new replacement case in no time at all!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Love the colour - easily dirtied, however
on March 27, 2019
Posted by: kitella1
Verified Purchase:Yes
I bought this for my S10 and it's done really well at making the device feel safe and secure. It is yellow and such a lovely shade of it; however, the device has been in the pocket of dark clothing quite a bit and as such has adopted a smudged black on the front of the case. I've not had it longer than a couple of weeks so to see this sort of degredation so early is a bit disheartening. However, it doesn't detract from the case being great at the job I got it for.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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