Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Average customer rating
4.3 out of 5
4.3
(125 Reviews)
Open Ratings Snapshot
Rating breakdown 125 reviews
5 Stars
82
4 Stars
19
3 Stars
11
2 Stars
7
1 Star
6
86%of customers recommend this product. 
(
95 out of 111
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Customer Rating
5 out of 5
5
This is the Best case ever!!!
on June 24, 2019
Posted by: ervintheburgh
Verified Purchase:Yes
I have bought 4 of these for my current & last phones.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Nice fit
on May 6, 2020
Posted by: YNOT
Verified Purchase:Yes
Phone fits in case perfect and feels comfortable in your hand
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
second time around
on May 9, 2020
Posted by: margie1
Verified Purchase:Yes
Bought this for my wife's new Samsung S10.I already had one for my S9.
Great Product Great service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Exactly what I expected
on May 14, 2020
Posted by: Shawnalynne
Verified Purchase:Yes
Very happy with my purchase, I use these with every cell phone I have!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very Slim
on March 7, 2019
Posted by: Lostmartyr
Verified Purchase:Yes
The case looks great on the phone. Most cases are bulky and take away from home thin new phones are. This case adds the normal Otterbox protection without detracting from the phones from. Great job Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Another Winner
on March 8, 2019
Posted by: paraxio
Verified Purchase:Yes
Used a Symmetry on my S9 and loved it so I went with one again. They kept the same great protection and somehow made it slimmer. It also doesn't interfere with the provided Samsung screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Looks nice but
on March 8, 2019
Posted by: S10owner
Verified Purchase:Yes
I just put this on tonight, looks really nice, but a major struggle to get onto my device. I feel like I'm going to snap my phone in half getting the case on. Not ideal really. I haven't had this issue with the last few I've bought.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 11, 2019
Hey there S10owner,

Sorry to hear that the application procedure for this Galaxy S10 OtterBox didn't exactly go as planned! Going forward, please keep in mind that our Otter experts are typically available to help with any installation issues. Just give them a call at 1-855-688-7269, and they'll always be ready to provide further assistance!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Its an ok purchase
on March 14, 2019
Posted by: smazeall
Verified Purchase:Yes
I like the symmetry cases better. I do like otterboxes. Its the only ones me and my use for our. I just don't like this one as much. As much as i paid I thought it would be more then one piece.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 14, 2019
Hey smazeall,

We're sorry to hear that this OtterBox isn't entirely meeting expectations! While this particular case was intentionally engineered to provide sleek security, we completely understand that it doesn't match everyone's style. If you're looking for something a bit more rugged, we would suggest taking a look at our Defender series, which does include multi-layer protection. Feel free to check it out by following the link below, and give our friendly Otters a call at 1-855-688-7269 with any further inquiries!

https://www.otterbox.com/en-us/samsung-galaxy-s10/defender-series-screenless-edition-case/77-61282.html#start=1

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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