Customer reviews from otterbox.com
OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
82
4 Stars
19
3 Stars
11
2 Stars
7
1 Star
6
86%of customers recommend this product.
(
95 out of
111)
Customer Reviews for OtterBox - Symmetry Series Clear Case for Samsung Galaxy S10 - Stardust
Posted by: Crissy1313
Verified Purchase:Yes
I can finally hold onto my new phone without worrying about it slipping out if my hand and breaking. The case is clear with glitter which looks great with the black phone. It's not a giant rubber case. It's sleek and fits well in my back pocket. My favorite case I've had!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: actaxidermy
Verified Purchase:Yes
Fits perfect, looks great, doesnt feel too bulky or big in the pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TDANGER
Verified Purchase:Yes
Case free through online sight via verified work email.
Love the gradient colours thank you
Love the gradient colours thank you
Written by a customer while visiting otterbox.com
Posted by: Olga
Verified Purchase:Yes
I bought this case a month ago and love its' looks and feel. It's feminine and sturdy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nikkinook
Verified Purchase:Yes
Purchased online took over a week to get here, nice case but for the price thought you would be able to see the glitter when looking at the phone instead just plain clear rubber. Looks lovely from the back from the front looks cheap
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 20, 2019
Hi Nikkinook,
We're sorry to hear your new Symmetry case is lacking in glitter. We'd be more than happy to pass along this feedback to our Otters in the lab for further evaluation.
Please don't hesitate to give us a call at 1-855-688-7269 with any further questions or comments and we'd be glad to help!
Cheers,
OtterBox Customer Service Team
We're sorry to hear your new Symmetry case is lacking in glitter. We'd be more than happy to pass along this feedback to our Otters in the lab for further evaluation.
Please don't hesitate to give us a call at 1-855-688-7269 with any further questions or comments and we'd be glad to help!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Case has yellowed
on October 18, 2021
Posted by: Danielle
Bought this a year ago, beautiful at first, has kept my phone in perfect order even after a few hard drops but unfortunately the case isn't clear anymore. The case has yellowed and doesn't look as nice anymore.
Response from otterbox.comBy OtterBox, Customer Service Team, October 19, 2021
Awesome to know the Symmetry Series Clear Case has been taking care of business in terms of protection, though we were sorry to hear that your current unit isn't looking quite as snazzy as back in the day.
The good news is we've got an awesome warranty to help spruce things back up with a brand-new replacement! You can set things in motion using the link below, and we'll take it from there.
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
The good news is we've got an awesome warranty to help spruce things back up with a brand-new replacement! You can set things in motion using the link below, and we'll take it from there.
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: br4andon3
Verified Purchase:Yes
The color selection for this case is severely limited. In a competitive landscape, limiting the color selection to not even match the color of the phones offered is a poor product offering choice. At the time of launch the phone came in white, black, and navy. Can you please make an all navy case to match the color of the phone? If Otterbox makes this case in navy I will definitely buy it again.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 31, 2019
Hey there br4andon3,
Sorry to hear that our case color variety has you searching for a certain shade of navy! We're always looking for ways to improve the Otter experience going forward, and we'll be happy to pass your thoughts along to our product design team. In the meantime, we're confident that, regardless of color, that Symmetry should still keep your phone safe, no matter what comes your way! If you have any other questions, feel free to reach out to us at 1-855-688-7269, and we'll be happy to chat!
Kindly,
OtterBox Customer Service Team
Sorry to hear that our case color variety has you searching for a certain shade of navy! We're always looking for ways to improve the Otter experience going forward, and we'll be happy to pass your thoughts along to our product design team. In the meantime, we're confident that, regardless of color, that Symmetry should still keep your phone safe, no matter what comes your way! If you have any other questions, feel free to reach out to us at 1-855-688-7269, and we'll be happy to chat!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Exce1
Verified Purchase:Yes
I have used Otter Box products since 2014 and I LOVE them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com