Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Big Sur
Average customer rating
4.3
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
81
4 Stars
8
3 Stars
7
2 Stars
3
1 Star
11
87%of customers recommend this product.
(
84 out of
97)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Big Sur
Posted by: Tomwh66
Verified Purchase:Yes
I have had 3 otterbox defender series for galaxy s8 before. Nice product. The new S-10 defender series otterbox exceeded my expectations. Much stronger and durable. In the 2 weeks I have used it there is no sign of being used. And I work where everything gets brushed against abrasive stuff. I must say. I am very happy with it.
Written by a customer while visiting otterbox.com
Posted by: vc22512
Verified Purchase:Yes
I bought this case a month ago and it has exceeded my expectations. I've owned a number of OtterBox cases over the years, but this was my first Defender Series that I have bought. It is by far the best case i have experienced in terms of overall protection and quality of materials. The fact that it has in inner shell to absorb shocks and prevent flexing only bolsters my confidence in this case. Very rugged!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Didn't realize how much I missed having a holster
on December 4, 2019
Posted by: KenS
Verified Purchase:Yes
This has stopped all my pocket dials. Much easier than fishing phone out of pocket while walking my dogs.
Written by a customer while visiting otterbox.com
Customer Rating
4
Ideal for clumsiness
on December 11, 2019
Posted by: Makky
I would accidentally drop my phone sometimes but the casing still protects it. The downside is the difficulty in assembling and locking the edges of the plastic case inside. That's why I only gave 4 stars. Also, I hope Otterbox makes the same version as what I have for s7 edge with the screen protrector or cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DuDz69
Verified Purchase:Yes
I always buy otterbox for my phones because they're rigid and offer fuil protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good Case, but not with the additional Alpha flex
on March 7, 2020
Posted by: geoka
Verified Purchase:Yes
Cant Use the expensive Alpha flex with the good case. Got bubbles in the edles, is a Bit too long. Look picture.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 8, 2020
Hi Geoka,
We're so sorry to see this!
We assure you this is anything but normal. This Alpha Flex screen protector was manufactured to fit the Galaxy S10 seamlessly, so bubbles under the screen shouldn't be an issue. We'd like to learn more about your situation, so we can figure out the best way to help. Please feel free to give us a call at 1-855-688-7269 and we'll get to the bottom of this!
Best,
OtterBox Customer Service Team
We're so sorry to see this!
We assure you this is anything but normal. This Alpha Flex screen protector was manufactured to fit the Galaxy S10 seamlessly, so bubbles under the screen shouldn't be an issue. We'd like to learn more about your situation, so we can figure out the best way to help. Please feel free to give us a call at 1-855-688-7269 and we'll get to the bottom of this!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: djt1987
Verified Purchase:Yes
had to buy a new phone much earlier than anticipated due to dropping it and destroying the screen. Decided to try an Otterbox to protect my $$$ investment.
Not sure I like the bulk and weight of the Defender. It's quite difficult to remove. Love the color, has enough grip for me. Buttons are hard to push and don't seem to be loosening up. Has great edge (screen) protection top and bottom.
Very sturdy, well made case, but I'm just not sure I like it.
Not sure I like the bulk and weight of the Defender. It's quite difficult to remove. Love the color, has enough grip for me. Buttons are hard to push and don't seem to be loosening up. Has great edge (screen) protection top and bottom.
Very sturdy, well made case, but I'm just not sure I like it.
Response from otterbox.comBy OtterBox , Customer Service Team , May 28, 2020
Hi there!
We're sorry to hear that you're not loving your Defender Series case! We appreciate your feedback about the difficulty of removing the case as well as the bulk, and we'll be sure to pass your thoughts along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Defender Series case! We appreciate your feedback about the difficulty of removing the case as well as the bulk, and we'll be sure to pass your thoughts along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bill
Verified Purchase:Yes
I bought this about a month ago and I am very glad that I did.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com