Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Big Sur
Average customer rating
4.3
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
81
4 Stars
8
3 Stars
7
2 Stars
3
1 Star
11
87%of customers recommend this product.
(
84 out of
97)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Big Sur
Posted by: Brandoo
Verified Purchase:Yes
always friendly and willing to help. I always recommend this brand to my friends and family
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
This case feels very well made and the Big Sur color is awesome! Definitely recommend to everyone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jessss
Verified Purchase:Yes
I have been an OtterBox customer since the Samsung S3. I HAVE TO HAVE AN OTTERBOX! (I have had the S3, S5, S8 and now S10. And I have gotten my mom Otterboxes on the phones she has, currently a Defender Series for an LG 7 Thin Q). Loved each Otterbox. They do exactly what they are made to do, protect your phone! I have to have the Defender Series because my phone will hit the floor at unexpected times and I have always broken regular phone cases, so investing in an Otterbox the Defender Series was my go-to because I was tired of wasting money replacing cases (I have only ever used the Defender Series of Otterbox so I can't compare the other ones but I know this is made to be the toughest). My phones have never been broken while in one of these cases, and when falling this thing has bounced before and is just fine. I have the "BIG SUR BLUE" and it is prettier than I imagined in person! It is a teal blue rubber and white plastic combo. I love it. No complaints. This is the SCREEN-LESS version because of the curved edges of the phone screen. (I liked older versions with the built in screen protectors, but if you are careful and don't take the factory screen protector off, you can actually put it in the Otterbox with that still on and not see it! BOOM! I just ordered a second Otterbox for my S10 after 12 months of use, because I pull mine in and out the clip so much I chipped the little plastic piece where the clip on the holster pops over (this has never happened before, but I am rough on my stuff and constantly taking it in and out the holster and probably not pulling on the tab as much as I should and so that probably wouldn't have happened... it was still holding my phone just fine, but I didn't want to take any chances since I still have 12 months to pay on this phone and LOVE my S10, so just wanted to protect it!) The screen protector on my phone for the 1st 12 months was still completely intact. So don't need to waste money on buying one if you can TRY what I suggested! It was difficult for me to take the case apart to even get my phone inside, ha, that is how strong those tabs are, they were going to take off my fingernail before I could harm the Otterbox. I got my phone in and it is beautiful. If you need the best protection, I suggest the Defender Series 100%. Rather a protected phone than a broken anything on my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Louv
Verified Purchase:Yes
This is my third case, phone is not a year old. In the past otterbox cases would last several years.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , August 18, 2020
Hi there!
We're sorry to hear that you've had some issues with your Defender Series case! It's certainly odd to hear that you've gone through so many cases for his device. Did you know we have a great warranty? If you're having problems with a case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you've had some issues with your Defender Series case! It's certainly odd to hear that you've gone through so many cases for his device. Did you know we have a great warranty? If you're having problems with a case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Roni
Verified Purchase:Yes
I purchased this case for my Samsung Galaxy s10 5G. It does not fit. The phone is longer and wider than the case. Returned and waiting for my refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 8, 2020
Hi there!
We're sorry to hear about your disappointment with your Defender Series purchase! Keep in mind, the Galaxy S10 and the S10 5G will have slightly different form factors, so they will not be compatible with the same case. If you're looking for a case for that specific device, we'd suggest checking out our Symmetry Series case here: https://www.otterbox.com/en-us/galaxy-s10-5g
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series purchase! Keep in mind, the Galaxy S10 and the S10 5G will have slightly different form factors, so they will not be compatible with the same case. If you're looking for a case for that specific device, we'd suggest checking out our Symmetry Series case here: https://www.otterbox.com/en-us/galaxy-s10-5g
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: yalin
Verified Purchase:Yes
Always #1 love otter box. Now taking care of my Galaxy s10.
Written by a customer while visiting otterbox.com
Posted by: Daniel S
Verified Purchase:Yes
I bought this a week ago for my S10 and I'm very happy with.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Drew
Verified Purchase:Yes
I always get the Defender box for my Samsung Galaxy S series, they offer unparalleled protection and i really like the holster wich also doubles as a stand. They dont have a screen protector included with the case but its not needed as the case is designed to no let the screen touch the ground or surfaces its droped on, besides a screen protector wont take a direct hit so basically this offers the best screen protection available. (The S10 comes with a screen protector as standered, it doesnt interfere with face recognition or touch fingerprint services.)
Overall have been very impressed with Otterbox products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com