Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Big Sur
Average customer rating
4.3
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
81
4 Stars
8
3 Stars
7
2 Stars
3
1 Star
11
87%of customers recommend this product.
(
84 out of
97)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Big Sur
Posted by: Andrea
Verified Purchase:Yes
I love my new cover and it was well worth the money
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gerald
Verified Purchase:Yes
I have not even had my case a month and the rotation part of the clip snapped off and broke.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 15, 2020
Hi Gerald,
We’re sorry to see that the holster for your Defender case broke. This is unfortunate but all is not lost. Thankfully, we can easily replace your holster through our simple warranty. When you have a moment, please click on the link below to get a warranty started!
https://www.otterbox.com/en-us/warranty-claim
Kindly,
OtterBox Customer Service Team
We’re sorry to see that the holster for your Defender case broke. This is unfortunate but all is not lost. Thankfully, we can easily replace your holster through our simple warranty. When you have a moment, please click on the link below to get a warranty started!
https://www.otterbox.com/en-us/warranty-claim
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: phoebegopher
Verified Purchase:Yes
Otter Box- Love the protection I always receive!
Thanks!
Thanks!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: None
Verified Purchase:Yes
Every time I buy a new phone, I buy a Defender right away!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ronald
Verified Purchase:Yes
can't exchange or correct due to coiv-19 according to your website
Response from otterbox.comBy OtterBox , Customer Service Team , May 21, 2020
Hi, Ronald!
We're sorry to hear that you received the wrong size case! While our communications are significantly delayed right now, we can definitely get you taken care of. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you received the wrong size case! While our communications are significantly delayed right now, we can definitely get you taken care of. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mick7
Verified Purchase:Yes
Quick delivery. Fits
The delivery arrived quickly. The case fit perfectly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Julieann59
Verified Purchase:Yes
l love the color. My order was shipped quickly. I only purchase Otter Box because I know it will protect my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Plun
Verified Purchase:Yes
I had otter box b4 and v pleased. For new s10 I bought a Spigel which was v good but dumped it due to slippyness for this Otter Defender. Stays in my hand, no slip and Socket covers avoids debris. The belt attachment I wouldn't bother with. Too big, too rigid. Wouldn't trust it in rough woods where I crawl often.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com