Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
186
4 Stars
29
3 Stars
19
2 Stars
8
1 Star
21
87%of customers recommend this product.
(
204 out of
235)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Posted by: Shawn
Verified Purchase:Yes
I bought this case a month ago and it is form fitting and tight best case on the market for my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ShuSoul
Verified Purchase:Yes
It's a great protective case. I always get OtterBox products to protect my phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elitegamespy
Verified Purchase:Yes
Durable and secure protects my phone like a charm and isnt bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Deborah
Verified Purchase:Yes
Hope this is better than the commuter, commuter let phone break.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patrick
Verified Purchase:Yes
Wasn't very happy. I purchased a otterbox that had the screen protector in the picture and in the description but the one i received had no protector. Good product other than that
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 3, 2022
Hi, Patrick!
We're sorry to hear about your disappointment with your Defender Series case! None of our cases for this device currently include a built-in screen protector. Having said that, this case is totally compatible with Alpha Flex! Check that screen protection option out here: https://www.otterbox.com/en-us/galaxy-s10plus-screen-protector-clear/77-61510.html?cgid=samsung-screen-protectors
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! None of our cases for this device currently include a built-in screen protector. Having said that, this case is totally compatible with Alpha Flex! Check that screen protection option out here: https://www.otterbox.com/en-us/galaxy-s10plus-screen-protector-clear/77-61510.html?cgid=samsung-screen-protectors
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Defender series, screen less for S10.
on June 21, 2022
Posted by: Patrick
Got this case because my phone is getting a bit older, and my commuter case was wearing out quickly, thought I'd get it on a deal. Case is nice and sturdy, a bit of a pain to disassemble. But I don't really take my phone out of their cases a lot so no big deal.
My only issue is the plastic inner case instantly started to pull up the factory installed screen protector, I never ever had an issue until I got this case, just be aware of that, and I know those screen protectors are a pain to get back on or put a new one on.
My only issue is the plastic inner case instantly started to pull up the factory installed screen protector, I never ever had an issue until I got this case, just be aware of that, and I know those screen protectors are a pain to get back on or put a new one on.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , June 23, 2022
Hey, Patrick!
We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about the troubles with your case and factory installed screen protector, and we'll be sure to pass your thoughts up the ladder to our design team. If you're looking for a new screen protection option, we'd recommend checking out our Alpha Flex here: https://www.otterbox.com/en-us/samsung-screen-protectors?prefn1=compatibleWith&prefv1=Galaxy%20S10
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about the troubles with your case and factory installed screen protector, and we'll be sure to pass your thoughts up the ladder to our design team. If you're looking for a new screen protection option, we'd recommend checking out our Alpha Flex here: https://www.otterbox.com/en-us/samsung-screen-protectors?prefn1=compatibleWith&prefv1=Galaxy%20S10
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case for a mechanic
on December 2, 2022
Posted by: Alex
I'm always getting my hands dirty. Love the case. Very slim and protective. I been with otterbox for 10 years. Great brand. I love the holster because I can use it as a kickstand and watch the world cup anywhere I go.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nevis
Verified Purchase:Yes
Well what can say. I really love the case. Its easy tonput on the phone. I love the way it provides protection.
Written by a customer while visiting otterbox.com