Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
186
4 Stars
29
3 Stars
19
2 Stars
8
1 Star
21
87%of customers recommend this product.
(
204 out of
235)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Posted by: what ever
Verified Purchase:Yes
I orders a s10 holster, not a s10 plues holster.
An when I tried to contact some one I got do to covid 19 we are not receiving any claims at this time or something like that. So i throw my hands up and said fine what a wast of money.
An when I tried to contact some one I got do to covid 19 we are not receiving any claims at this time or something like that. So i throw my hands up and said fine what a wast of money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 22, 2020
Hi there,
We're so sorry some wires got crossed during the purchase of this holster. The title and description states this is for the Galaxy S10+, but we understand how it could be missed. If you're willing to give this one more shot, we'd love to help you with a return below.
bit.ly/OBreturns
Best,
OtterBox Customer Service Team
We're so sorry some wires got crossed during the purchase of this holster. The title and description states this is for the Galaxy S10+, but we understand how it could be missed. If you're willing to give this one more shot, we'd love to help you with a return below.
bit.ly/OBreturns
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: chrissy54
Verified Purchase:Yes
It really is the best for protection, grip and button covers. I wish they had more color choices but not a game changer. The quality is worth it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Que1
Verified Purchase:Yes
Well I guess I hit the wrong thing because I have a note 10 +5g and I got a s10+5g belt clip
Response from otterbox.comBy OtterBox , Customer Service Team , October 7, 2020
Hi there!
We're sorry to hear about any confusion with your recent order! Keep in mind, these holsters are also designed to be used with a Defender Series case, so it will not be compatible with our other cases or the phone alone. Thankfully, we have a helpful Customer Service Team that can easily get you helped out with a return. Reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent order! Keep in mind, these holsters are also designed to be used with a Defender Series case, so it will not be compatible with our other cases or the phone alone. Thankfully, we have a helpful Customer Service Team that can easily get you helped out with a return. Reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kamotse
Verified Purchase:Yes
I bought this holster because i dropped my old one and broke it. It was 2 years old
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: It works
Verified Purchase:Yes
Issue is the small tabs on the phone case break and the phone won't clip unless I turn it around
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, October 26, 2020
Hi there,
We appreciate your feedback! We’re sorry that the tabs on this Defender Series case have broken. Thankfully, we have a helpful warranty for unusual situations like this. Simply click on the link below to get that warranty replacement lined up!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
We appreciate your feedback! We’re sorry that the tabs on this Defender Series case have broken. Thankfully, we have a helpful warranty for unusual situations like this. Simply click on the link below to get that warranty replacement lined up!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MLee
Verified Purchase:Yes
I have had this for 2 weeks, and it has made a difference in my work accessibility. I use to have to carry my phone in my hands and juggle other items if I didn't have pocket, or tuck it into my shirt. Not very professional to have to then retrieve the phone for use or have your chest area ringing. I'm very happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Timothy
Verified Purchase:Yes
I've been using otterboxes for years and I've never had to worry one bit if I dropped my phone or even thrown it across the room my phone has been well protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jayz
Verified Purchase:Yes
This is the best phone protector that I have experienced in 20 years of owning phone.
I work in construction. I have tried several over the years. This has been the best.
I work in construction. I have tried several over the years. This has been the best.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com