Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Average customer rating
4.3 out of 5
4.3
(263 Reviews)
Open Ratings Snapshot
Rating breakdown 263 reviews
5 Stars
186
4 Stars
29
3 Stars
19
2 Stars
8
1 Star
21
87%of customers recommend this product. 
(
204 out of 235
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Customer Rating
3 out of 5
3
Great case for s10+ however..
on April 4, 2019
Posted by: Jayme
Verified Purchase:Yes
Great solid case easy to install. However this case destroys the preinstalled Samsung screen protector. The edging of the case pushes on the protector and eventually it just has to be taken off and discarded.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 5, 2019
Hey Jayme,

We're bummed to hear that this Defender series didn't exactly become best friends with the pre-installed screen protector for your Galaxy S10+! Going forward, please note that our Otter experts are normally available to provide myriad alignment tips and tricks. Simply give them a call at 1-855-688-7269, and they'll always be happy to help out!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good shipping.
on September 6, 2020
Posted by: Taylor1996
Verified Purchase:Yes
I got the case but then returned it. And I didn't get my money back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not good if you use a Popsocket
on March 9, 2019
Posted by: Kathy
Verified Purchase:Yes
I bought this case to protect my new Samsung S10+ phone. It feels very durable, which I like, but I like to use a popsocket because that gives me extra security that I won't drop the phone. Unfortunately the popsocket doesn't stick to the rubber back so I'm thinking of returning this case for the Commuter series, which I've had previously and the popsocket stuck great to it! It does seem like a great case, just want the extra security of the popsocket to hold it while on the train or taking pics.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 11, 2019
Dear Kathy,

We're so sorry to hear that your PopSocket had trouble sticking to the outer rubber silicone on this Defender series! To adhere a PopSocket, we would recommend pairing it with one of our cases that has a smooth exterior, such as the Commuter or the Symmetry.

However, we don't know if you've heard the news, but Defender and PopSocket are pairing up in a big way to give you that rugged case as well as that added back security! Feel free to check out the first look via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any questions that you might have!

https://www.otterbox.com/en-us/otter-pop-defender.html

Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best protection for phone
on March 10, 2019
Posted by: Artf
Verified Purchase:Yes
I have always used otterbox products for my cell phones. Excellent product and the one time l had a problem they were quick to send a replacement at no cost. Have never had a screen crack or phone damaged when l have had these covers on my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Long time otter box user
on March 11, 2019
Posted by: T A Wells
Verified Purchase:Yes
Had had several otter box cases over the years and am a firm beliver in their durrability and protection, I especially like the defender cases with the belt clip holster so i dont have to try and figure out where to cary my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent product at affordable price
on October 24, 2019
Posted by: SteveJD
Verified Purchase:Yes
I'm quite satisfied, after purchasing this item for a second time. (I had lost the belt holder from the first set.)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Samsung Galaxy 10se case
on November 18, 2021
Posted by: Alex
Verified Purchase:Yes
I have ordered 3 cases and none of them fit my phone
I am very disappointed
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 22, 2021
We're sorry to hear you've had such trouble landing on the correct case for your device. The title of your review references the Galaxy 10se, but Samsung doesn't actually make one with that specific name. Is it the S10e that you have? If so, it would make sense that this Defender Series for the standard S10 isn't working out, as those two models have different form factors.

We're including the link to our Defender Series Case that was made for use with the Galaxy S10e for your convenience, but please do feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help make sure things match up correctly going forward!


https://www.otterbox.com/en-us/galaxy-s10e/defender-series-screenless-edition-case/77-61537.html#start=1

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Tuff!
on March 8, 2022
Posted by: PT 109
Verified Purchase:Yes
This case is tough!! Very durable and i am ruff on phones
Written by a customer while visiting otterbox.com
Showing 105-112 of 263 results 
<< 1 ... 12 13 14 15 16 ... 33 >>