Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Average customer rating
4.3
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
186
4 Stars
29
3 Stars
19
2 Stars
8
1 Star
21
87%of customers recommend this product.
(
204 out of
235)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10 - Black
Posted by: billy
Verified Purchase:Yes
I always get Otterboxes for my phones! I got the orchid color and it is so cute!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FrankieB
Verified Purchase:Yes
Repeat customer x 3 for me. Upgraded to the S10+ and Otter box is the only case I considered. Quality, fits like a glove and no issues.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MA39
Verified Purchase:Yes
This is my 3rd holster for this phone. They keep breaking on me. Otherwise it works good
Written by a customer while visiting otterbox.com
Posted by: MIKE
Verified Purchase:Yes
Been using otter box products for every new phone my wife gets and they have been the best purchase everytime. Great design and protection for all her needs.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: amy1907
Verified Purchase:Yes
I have used this for my phone before i lost the phone with the cover. So i got another phone and purchased same because it's very nice. It has a strong grip. I love my otterbox phone case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: skareht
Verified Purchase:Yes
I've had a Defenders in the past and wanted another when I got my Samsung Galaxy S10. But what was unsure how it would work on a phone with such a curved screen. Turns out it works great, and it actually the best designed one yet. The sides are thinner, which gives it a less bulky profile, and makes it feel great in my hand. Love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: djt1987
Verified Purchase:Yes
had to buy a new phone much earlier than anticipated due to dropping it and destroying the screen. Decided to try an Otterbox to protect my $$$ investment.
Not sure I like the bulk and weight of the Defender. It's quite difficult to remove. Love the color, has enough grip for me. Buttons are hard to push and don't seem to be loosening up. Has great edge (screen) protection top and bottom.
Very sturdy, well made case, but I'm just not sure I like it.
Not sure I like the bulk and weight of the Defender. It's quite difficult to remove. Love the color, has enough grip for me. Buttons are hard to push and don't seem to be loosening up. Has great edge (screen) protection top and bottom.
Very sturdy, well made case, but I'm just not sure I like it.
Response from otterbox.comBy OtterBox , Customer Service Team , May 28, 2020
Hi there!
We're sorry to hear that you're not loving your Defender Series case! We appreciate your feedback about the difficulty of removing the case as well as the bulk, and we'll be sure to pass your thoughts along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Defender Series case! We appreciate your feedback about the difficulty of removing the case as well as the bulk, and we'll be sure to pass your thoughts along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Richard
Verified Purchase:Yes
I like the case except for the fact that I would have to take it out of outside case (the one with the swivel belt clip) to take a picture. So I modified my outside case so I now can take a picture without having to remove the outside case. I think you might want to consider this as a future option. See the attached pictures.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 23, 2020
Hi Richard,
We appreciate the great feedback! We'll be sure to pass your thoughts along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to contact us below!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
We appreciate the great feedback! We'll be sure to pass your thoughts along to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to contact us below!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com