Customer reviews from otterbox.com
OtterBox - Pursuit Series Case for Samsung Galaxy S10 - Black
Average customer rating
3.9
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
15
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
2
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for OtterBox - Pursuit Series Case for Samsung Galaxy S10 - Black
Posted by: Chook
Verified Purchase:Yes
The otter box phone case I got for the s10 it ok. Would be better if it had a screen protector built in and a cover the camera as well to fully seal the phone so it would be dust and water resistant. Also the back of the case has 2 lines down it and stick out like there not stuck down properly. Other than that the case seem to work for drops. Good case would but it again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Crisp
Verified Purchase:Yes
I've always had otterbox as I'm about the worst person to have a fragile item.. I've always got the defender.. total all round protection, I've dropped it so many times and never damaged the phone inside. But when I got my new S10 I wanted something a little sleaker and less bulky. I was unsure of the pursuit but was sold.on its looks and trusted in the otterbox name, paid the whopping 85bucks and hoped I hadn't just wasted it... when it arrived, exactly when it was supposed to, I ended up you tubing to work out how exactly to get the thing apart, but then it was was easy to fit. The look and fit is great and manages to still have that slim phone feel about it. I do find the back to be a bit plastic feeling and very smooth, it has slipped out of my hand twice and only the fact that I actually fitted the lanyard and had it over my wrist that saved it from being truly tested. I haven't actually dropped it so not tested the protection offered, but so far I really like it. Fingers crossed I don't test that bit out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike B
Verified Purchase:Yes
Tough as can be. Offers all the protection of the defender case but not the bulk. I love the wrist lanyard that came with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mr elevator 28
Verified Purchase:Yes
The otterbox for Galaxy S10 is realy great! I was often glad that smartphone was safe in the otterbox when it was fall down on the floor!
I have also made good experience with the otterbox for the i-phone 8+ at work!
I have also made good experience with the otterbox for the i-phone 8+ at work!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wilmar
Verified Purchase:Yes
I bought this couple weeks ago and im happy and love to buy more
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Felipejfa
Verified Purchase:Yes
Good quality but its anoying to press a volume with this case. Its tough
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
Bought this case a week ago, love it! I will recommend to others.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: M2006
Verified Purchase:Yes
I like the thin design of the Pursuit, but the side buttons are very hard to press. It is also fairly long and the bottom sound channel extends about 1/4" below the phone. This makes for a long tunnel for USB-C plugs to fit through, and some plugs don't fit.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 18, 2019
Hi there!
We're sorry to hear about your frustrations with your Pursuit Series case! If your buttons are being difficult, we'd suggest removing and re-installing the case to see if that gets those buttons aligned a bit better. If that doesn't help, give us a ring at 1-855-688-7269, and we can get you taken care of. We'll be sure to get your feedback about the speaker end of the case passed up the ladder to our design team!
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustrations with your Pursuit Series case! If your buttons are being difficult, we'd suggest removing and re-installing the case to see if that gets those buttons aligned a bit better. If that doesn't help, give us a ring at 1-855-688-7269, and we can get you taken care of. We'll be sure to get your feedback about the speaker end of the case passed up the ladder to our design team!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com