Customer reviews from otterbox.com
OtterBox - Pursuit Series Case for Samsung Galaxy S10 - Black
Average customer rating
3.9
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
15
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
2
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for OtterBox - Pursuit Series Case for Samsung Galaxy S10 - Black
Posted by: TimP
Verified Purchase:Yes
I bought this case in May 2019, and it has been good so far. If nothing else, my phone is easier to grip and I havent dropped it nearly as often as I did before I bought the case. The pictures on the website made me think that this case had a built in screen protector, but it does not. My fault for not doing thorough research, but that is the only disappointment as of yet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shepard199
Verified Purchase:Yes
I've been using Otterbox cases for a few years now and have never been dissapointed. The annoyance I had with it is there were a several micro scratches on clear backing when i first opened it. Other than that, these cases are deffinently worth it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Would never consider any other device protection
on April 19, 2019
Posted by: Christine27
Verified Purchase:Yes
I have been using Otterbox for several years and this latest case is just as reliable as the others I have owned.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: uutes22
Verified Purchase:Yes
I am fairly happy with this product, my only complaint is that this phone uses the port at the bottom of the phone to cool it off and this plugs those ports so there were times that I had to remove the phone from the case in order to allow it to cool down and go back to a normal temp, other than this I love this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zach
Verified Purchase:Yes
I bought this case just a few weeks ago and am quite happy. It feels solid and like it will protect my phone well. I work on a few ranches in west Texas and require a case that is not only tough but can also defend against dust. This case does just that. I was no longer worried about a serious waterproof case as my phone is already built to be waterproof.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Henry
Verified Purchase:Yes
i have always used the defender series as i am a contractor and it gives me a thinner option of great protection as this recent one does as well. the only issue i have with it is that it doesn't connect with the wireless charging stations i have for some reasons as all others i have had no issues with this
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 30, 2019
Hi Henry,
Yikes! Sorry to hear that this Galaxy S10 Defender series is struggling to connect to your wireless charger! We find this odd, since that case tested to be compatible with most Samsung-recommended wireless charging solutions. Our Otter experts are wondering if misalignment might be the culprit here, and would love to jump in with some troubleshooting tricks. Please feel welcome to give them a call at 1-855-688-7269, and they'll straighten this out right away!
Kindly,
OtterBox Customer Service Team
Yikes! Sorry to hear that this Galaxy S10 Defender series is struggling to connect to your wireless charger! We find this odd, since that case tested to be compatible with most Samsung-recommended wireless charging solutions. Our Otter experts are wondering if misalignment might be the culprit here, and would love to jump in with some troubleshooting tricks. Please feel welcome to give them a call at 1-855-688-7269, and they'll straighten this out right away!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sooz
Verified Purchase:Yes
Makes the phone much easier to handle and so much safer, would highly recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
This case fits like a glove. I feel confident this case will protect my new Samsung S10 without any worrying if I should drop it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com