Customer reviews from otterbox.com
OtterBox - Pursuit Series Case for Samsung Galaxy S10 - Black
Average customer rating
3.9
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
15
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
2
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for OtterBox - Pursuit Series Case for Samsung Galaxy S10 - Black
Posted by: travytrav
Verified Purchase:Yes
This is a great case and has a great look to it. It completely keeps the phone locked in and protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Normie
Verified Purchase:Yes
It is everything I expected it to be and best of all it is protecting the phone perfectly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Smiller14559
Verified Purchase:Yes
I love the case. the only reason for 4 stars is the clear back scratches so bad. It was all scratched the very first day. the quality of the case is great . I love the design. I also have the defender pro which is great except so bulky. This is less bulky and fits in a pocket much better
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dulce
Verified Purchase:Yes
I love that it protects the phone its sturdy and shows off the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BiG1991
Verified Purchase:Yes
I picked up the Pursuit Series Case online. And all i can really say is the descriptions really mislead the consumer. The case has a sleek design. But very boxy/squared and so help you if you need to press a button with only one hand available......Impossible! At the end of the day ill more than likely switching away from this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2019
Hi BiG1991,
We're sorry to see that this Pursuit series seems a little too bulky for your comfort level! While it is a bit slimmer than some of our traditional, rugged designs, we certainly understand how it might feel slightly thicker. If you're searching for a sleeker style, we would suggest taking a glance at the Symmetry series. Feel free to check it out via the link below, and if you have any other questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/samsung-galaxy-s10/symmetry-series-case/77-61312.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to see that this Pursuit series seems a little too bulky for your comfort level! While it is a bit slimmer than some of our traditional, rugged designs, we certainly understand how it might feel slightly thicker. If you're searching for a sleeker style, we would suggest taking a glance at the Symmetry series. Feel free to check it out via the link below, and if you have any other questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/samsung-galaxy-s10/symmetry-series-case/77-61312.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Good enough for now but not fully enclosed like li
on April 13, 2019
Posted by: Jesse
Verified Purchase:Yes
Is a strong cause but not suitable for a tradesman, need to be fully enclosed, I am getting dust under cover and seals on bottom to protect charger point and earphone point not very strong seals.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: forbsie78
Verified Purchase:Yes
I'm usually an OtterBox commuter series girl because I like the idea of the two layers of protection, but my brand new Galaxy S10 is pink/orange and I love the color, so I decided to try a different case. The clear part scuffs/scratches pretty easily, but I have already dropped my phone and am very happy with the overall protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leisure suit
Verified Purchase:Yes
I hate it. I paid maximum for the Otterbox Pursuit Series for my Galaxy S10, which advertised itself as "Ultimate Protection", I assumed was for the device.
It does not enable decent screen protection. I am obliged to carry it wrapped in soft covering until I get a different cover.
I feel that such an important item should have been specified in the description.
It does not enable decent screen protection. I am obliged to carry it wrapped in soft covering until I get a different cover.
I feel that such an important item should have been specified in the description.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 3, 2020
Hi there!
We're sorry to hear about your frustration with your Pursuit Series case. The screen on that case is left open to allow for flawless interaction with the screen of your device. That being said, that case is compatible with Alpha Flex, so check that out here: https://www.otterbox.com/en-us/samsung-galaxy-s10/alpha-flex-screen-protector/77-61384.html#prefn1=featuresRefinements&prefv1=Screen+Protector&start=1
Feel free to give us a ring at 1-855-688-7269 if you have any questions about that protection option.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Pursuit Series case. The screen on that case is left open to allow for flawless interaction with the screen of your device. That being said, that case is compatible with Alpha Flex, so check that out here: https://www.otterbox.com/en-us/samsung-galaxy-s10/alpha-flex-screen-protector/77-61384.html#prefn1=featuresRefinements&prefv1=Screen+Protector&start=1
Feel free to give us a ring at 1-855-688-7269 if you have any questions about that protection option.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com