Customer reviews from otterbox.com
OtterBox - Alpha Flex Series Polyethylene Terephthalate (PET) Screen Protector for Samsung Galaxy S10 - Clear
Average customer rating
2.7 out of 5
2.7
(47 Reviews)
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
10
4 Stars
4
3 Stars
7
2 Stars
13
1 Star
13
38%of customers recommend this product. 
(
17 out of 45
)
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Customer Reviews for OtterBox - Alpha Flex Series Polyethylene Terephthalate (PET) Screen Protector for Samsung Galaxy S10 - Clear
Customer Rating
5 out of 5
5
Easy to install
on August 15, 2019
Posted by: Happy
Verified Purchase:Yes
I just installed this screen protector. I am using this screen protector along with a OtterBox Symmetry Series Case. It works well with the case. I can use the fingerprint setting as well without issues. The screen looks crystal clear after the application. Since I'm using this product along with a case, I decided to apply the protector while the case was on to avoid having the case push the protector out of place once applied. It worked just as expected. The protector looks of great quality. I expect this product to last me for the life of the phone. My last phone lasted me for over 5 years until I received this new one as a birthday present. That old phone also had an Otter case and screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Works with fingerprints
on December 26, 2019
Posted by: SRCd
Verified Purchase:Yes
While the fingerprint functions bubbles form around the edges rather quickly.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 30, 2019
Hello!

We're sorry to hear that your Alpha Flex has started bubbling so quickly! That's certainly odd. The good news is, we have a stellar warranty, so we're more than happy to look into getting you a replacement screen protector. Give us a ring at 1-855-688-7269, and we can get that stared.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Expensive test of a new product
on March 1, 2020
Posted by: BCH1
Verified Purchase:Yes
Difficult to attach to screen, I am still trying to get the air bubbles out from the edges.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 4, 2020
Hi there!

We're sorry to hear that you've had some trouble with your Alpha Flex screen protector! The good news is, we have a great warranty, so we're more than happy to get you a replacement. Give us a call at 1-855-688-7269, and we can get that claim started.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best Purchase Ever
on March 23, 2020
Posted by: ELI99
Verified Purchase:Yes
Easy to apply........... Great product.............
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
No scratches so far
on March 24, 2020
Posted by: torivonglory
Verified Purchase:Yes
I did not manage to put it on the phone correctly, so it has some air bubbles in the edges, but I don't mind. How resistant the surface is, one can only tell in a few years, so fingers crossed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Very Good
on April 19, 2020
Posted by: WesCoast
Verified Purchase:Yes
Fingerprint smudges get on it easily. That's my only complaint. It protects very well.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Wrong one
on July 20, 2020
Posted by: seth
Verified Purchase:Yes
I returned it a couple weeks ago and haven't been refunded yet. Waste of money
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 21, 2020
Hi Seth,

We're so sorry for the delay. We're working under reduced capacity at the moment. Please expect your money back within 3-4 weeks after you set up the return. We ask for your patience and grace.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Nee screen
on December 5, 2020
Posted by: Anyone
Verified Purchase:Yes
It keeps my screen nice and new. The Otterbein case keeps it from busting easyer
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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