Customer reviews from otterbox.com
OtterBox - Alpha Flex Series Polyethylene Terephthalate (PET) Screen Protector for Samsung Galaxy S10 - Clear
Average customer rating
2.7 out of 5
2.7
(47 Reviews)
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
10
4 Stars
4
3 Stars
7
2 Stars
13
1 Star
13
38%of customers recommend this product. 
(
17 out of 45
)
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Customer Reviews for OtterBox - Alpha Flex Series Polyethylene Terephthalate (PET) Screen Protector for Samsung Galaxy S10 - Clear
Customer Rating
2 out of 5
2
Not good if you use with otterbox
on June 12, 2019
Posted by: Becky
Verified Purchase:Yes
I bought this for my fiance phone, He actually had to cut the bottom a little because no matter what he did as soon as he put the defender otterbox case on the screen protector would pile up on the bottom!!! I figured since they were both otterbox brand we shouldn't have had this issue!!! Probably a great product if you just want the glass and not the case also!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 12, 2019
Hi Becky,

We are so sorry to hear that the Alpha Flex and Defender haven't been getting along lately! This is so strange because this screen protector was designed to conform to the shape of your curved screen. The Defender Screenless Edition for the Galaxy S10 shouldn't hinder this seamless fit.

No worries! Our handy Otters would love to help you find a better match. Feel free to give us a call at 1-855-688-7269 and we'll send you a brand-new Alpha Flex that should complement the Defender perfectly!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox comes through again!
on June 30, 2020
Posted by: GrMoon34
Verified Purchase:Yes
I have used Otterbox products for years and I always will! They are well made, strong products that I have never had an issue with. I just received my new case, screen protector and my car holder. Well worth the money, they have never disappointed me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Protects screen
on June 20, 2019
Posted by: DonnaU
Verified Purchase:Yes
This is the second screen protector that was sent to me after the first one refused to completely adhere to the screen. I made sure the phone had been turned off several hours so it wouldn't be warm to assure adhering. I would prefer the glass version because I feel it would be stronger protection. But so far it works well. No problems with touch response, looks like there is nothing on the screen.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, June 24, 2019
Hi Donna,

We are sorry that your first Alpha Flex screen protector didn’t properly stick to your Galaxy S10. It’s great that the replacement one is giving you a more typical OtterBox experience!

If you ever have any OtterBox questions down the road, please don’t hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best phone protecter case I have found in years.
on April 27, 2020
Posted by: fred68
Verified Purchase:Yes
Used one of these Otter cases for the last several years and certainly protects it as best as any one can ever.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
did not work wont stick
on June 13, 2019
Posted by: broken
Verified Purchase:Yes
tried twice no joy stay away no lasting protection
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 14, 2019
Hi there broken,

We're so sorry to hear that this Alpha Flex is having some commitment issues! This is definitely odd because this screen protector should conform to the shape of your curved display for a seamless fit. We recommend letting the Alpha Flex cure for 24-48 hours before putting on your case. This should help with the overall fit and functionality of the screen protector.

Our handy Otters would love to help you get a fresh start and send you a brand-new Alpha Flex as well as provide more troubleshooting tips! Please feel free to give them a call at 1-855-688-7269 and they'll get on that right away!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great products!
on January 6, 2021
Posted by: Jim C
Verified Purchase:Yes
Had a Otter Box protector and belt clip for my Samsung S5 and loved it!
Now I have a Otter Box protector, clip and screen protector for my Samsung S10 and love it even more! Awesome products!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very good product
on May 17, 2019
Posted by: Benpri39
Verified Purchase:Yes
Easy to instal. Solid. Good product good protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great case S10 Otterbox defender case
on August 11, 2019
Posted by: John
Verified Purchase:Yes
S10 Otterbox defender case: I bought this a month ago and added the Alpha Flex screen protector. Both work great! The screen protector separates a little at the top, but non-funtional cosmetic. I was afraid the screen protector sensitivity would not be good, but I was wrong it works great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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