Customer reviews from otterbox.com
OtterBox - Alpha Flex Series Polyethylene Terephthalate (PET) Screen Protector for Samsung Galaxy S10 - Clear
Average customer rating
3
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
20
4 Stars
6
3 Stars
11
2 Stars
10
1 Star
18
42%of customers recommend this product.
(
26 out of
62)
Customer Reviews for OtterBox - Alpha Flex Series Polyethylene Terephthalate (PET) Screen Protector for Samsung Galaxy S10 - Clear
Posted by: Robky
Verified Purchase:Yes
I received a screen protector for a s10 plus it did not fit and I did not notice it till put it on
Not a good experience screen looks horrible because cant get air bubbles out
Hoping for another one
Not a good experience screen looks horrible because cant get air bubbles out
Hoping for another one
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 27, 2020
Hi there!
We're sorry to hear about your frustration with your Alpha Flex! Go ahead and give us a ring at 1-855-688-7269, and we'd be happy to explore your return options while also getting a new order placed for the correct screen protector.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Alpha Flex! Go ahead and give us a ring at 1-855-688-7269, and we'd be happy to explore your return options while also getting a new order placed for the correct screen protector.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Missy
Verified Purchase:Yes
Wouldn't work with the ultra sonic fingerprint at all. I thought fine, I will just use my pin. A bit inconvenient but my screen being protected was the priority.
Wrong!
Only sticky round the edges (barely) & wouldn't register half of my keyboard unless I tap very hard on the letters etc. So annoying & annoyed ... don't waste your money!!!
Wrong!
Only sticky round the edges (barely) & wouldn't register half of my keyboard unless I tap very hard on the letters etc. So annoying & annoyed ... don't waste your money!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 30, 2020
Hi, Missy!
We're sorry to hear about your frustrations with your Alpha Flex screen protector. We suggest going into your phone's settings and turning on the Touch Sensitivity setting. That should help alleviate those screen sensitivity issues you're experiencing. If you continue having issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustrations with your Alpha Flex screen protector. We suggest going into your phone's settings and turning on the Touch Sensitivity setting. That should help alleviate those screen sensitivity issues you're experiencing. If you continue having issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: serenity61287
Verified Purchase:Yes
Does what I want it to do. Very happy with it and have no complaints
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RoCo
Verified Purchase:Yes
Love Otterbox Cases, but have had trouble getting a screen protector that fit properly. Problem solved!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SilverWolf
Verified Purchase:Yes
I was most impressed with the ease of installation. What was even better is in how the protector is of the correct size to lay tucked in under the Defender Case Protector. To date, I have never been disappointed with any of the Otter products that I have purchased over the years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Adrie86
Verified Purchase:Yes
I love how they have so much verifiers of stuff to purchase and I also love the warranty they have on their products, fast easy online purchases thanks Otter
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JennyYoung
Verified Purchase:Yes
I purchased this thinking it would be the best to use with an otter box case. It still bubbles along the side and bottom and top of my phone where the case comes close to it. I will be looking for something else. It is a great screen protector just not for me, I don't want the bubble effect along the sides and bottom of my phone, and unfortunately this one does. I love otterbox products 100% they are the only cases me and my husband use, this is the first screen protector I purchased though and I am not entirely happy with it. I have tried it out for 2 weeks and I just can't get over the bubble effect. Great on the actual screen part no bubbles there at all. Just lifts up near where the case is.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , July 24, 2020
Hi, Jenny!
We're sorry to hear about the bubbles on your Alpha Flex! That's certainly unusual. The good news is, we have a great warranty, so we'd be happy to get you a replacement screen protector. You can file that warranty claim here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about the bubbles on your Alpha Flex! That's certainly unusual. The good news is, we have a great warranty, so we'd be happy to get you a replacement screen protector. You can file that warranty claim here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dave
Verified Purchase:Yes
so far the only screen protector that works with the S10+ curve screen and the Otter case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com