Customer reviews from hp.com
HP - LaserJet Pro MFP M428fdn Black-and-White All-In-One Laser Printer - White
Average customer rating
4.1
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
137
4 Stars
32
3 Stars
14
2 Stars
8
1 Star
26
84%of customers recommend this product.
(
98 out of
117)
Customer Reviews for HP - LaserJet Pro MFP M428fdn Black-and-White All-In-One Laser Printer - White
Posted by: Art81
Verified Purchase:Yes
[This review was collected as part of a promotion.] The printer is marvelous, but now has two side printing
Written by a customer while visiting hp.com
Posted by: Hillside
from Topeka, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love, love, love this printer so far!
I run a small non-profit corporation out of my home, and the printer meets my every need.
I called HP Customer service to help with the setup, and it was easy and seamless.
I hope to have and use this printer for many, many years.
I run a small non-profit corporation out of my home, and the printer meets my every need.
I called HP Customer service to help with the setup, and it was easy and seamless.
I hope to have and use this printer for many, many years.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: senojkde
from Springfield, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy with general functions of the printer, but I cannot the blue tooth working, I've had to hard wire to my main computer and of course cannot print from my other computers. Please send help. Would consider recommending if this were fixed
No, I would not recommend this to a friend.
Features
4
Performance
2
Response from hp.comBy Kacper, HP Care, May 25, 2021
Hello there,
I’m sorry to hear that your printer is unable to maintain a reliable wireless connection. Your review is brief, but your frustration is clear – and wholly understandable – so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Furthermore, if the issues persist, I would recommend reaching out to us for support. We'd be more than happy to work through any troubleshooting. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have a warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
I’m sorry to hear that your printer is unable to maintain a reliable wireless connection. Your review is brief, but your frustration is clear – and wholly understandable – so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Furthermore, if the issues persist, I would recommend reaching out to us for support. We'd be more than happy to work through any troubleshooting. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have a warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: crmason2000
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my fifth HP PRINTER and they get better and better each time.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tron436
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great value for the price! I’m very happy with the jprinter speed and quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: A1 Mike
from Eau Claire
Verified Purchase:Yes
We replaced an older HP of the similar model to this newer one. It seems cheaper built but seems to work about the same as the old one. Good value.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Dixie girl 81
from New Zion, SC
Verified Purchase:Yes
The print quality is great and it prints rather fast. Very convenient for home office!
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
this printer is a replacement for my 9 year old pr
on October 2, 2021
Posted by: puteruzr
from Danville, Ohio
Verified Purchase:Yes
I bought this printer to replace a 9-year-old HP printer. This printer is faster and has a larger paper tray. The software setup was an easy download. This printer is an excellent home laser printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com