Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7 out of 5
3.7
(333 Reviews)
Open Ratings Snapshot
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Best Buy Privacy Policy
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
4 out of 5
4
Good price point.
on January 17, 2020
Posted by: LuKyStan
Only problem is that it seams to easy to loose data connection to phone. Weather widget is the one I notice the most. I would have to remove device and add it back at least once a week so far. Not the worst thing ever but a hassle.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Great
on February 26, 2020
Posted by: Joacobrav
i bought this a mont ago am so happy. Excelent product
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
AWFUL
on April 8, 2020
Posted by: jhfkjshdkjfhsjdfh
Literally the worst watch ever. So confusing. Impossible to put music on it. Just terrible all around.
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
Sorry to hear about your experience with the device, we would encourage you to reach out to our team for assistance so that we can get more details from you. Our team can be reach through support.garmin.com or at 800-800-1020 and we will be happy to assist you.

https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music

Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Watch won’t charge
on May 11, 2020
Posted by: LC92
I just received this watch and was so excited, I did my research and Garmin is supposed to have great quality. Opened the box & powered it on, started the setup and even downloaded some music, my battery started to die so I plugged it in but it wouldn’t actually connect and charge. I’ve tried multiple things and still no luck. The connection appears to be too loose. If I sit and hold the charger and the phone sometimes I can get it to charge a bit but all in all I’m incredibly disappointed. I will be calling tomorrow to speak to customer care but I can’t see any reason a new product should show up broken.
Response from GarminBy Cecil with GarminFitnessAugust 26, 2020
We are sorry that you had an experience like that and we hope that our support team was able to assist you with that issue. Always feel free to contact our team at support.garmin.com for assistance or you can call us at 800-800-1020 Thank you for posting a review.
Written by a customer while visiting Garmin
Customer Rating
2 out of 5
2
Doesn’t vibrate, no matter what you do
on May 17, 2020
Posted by: ngiacomin
I’ve tried almost everything but the watch simply doesn’t give any alert when running! Useless unless you just want a regular watch.
Response from GarminBy Cecil with GarminFitnessAugust 25, 2020
We are sorry that you are having issues with the alert function on the device. If you have not yet tried using our site at support.garmin.com for more information we would ask you to start there. You can also reach out to our team as well from that site. If you like you can also reach us at 800-800-1020 for further assistance so that we can get more details from you on this issue.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Good all-around
on May 17, 2020
Posted by: Kemal
Good fitness tracker AND Smart watch was perfect for what I need at a good price as the Vivoactive 4 was just repeatedly to have a reasonably accurate HR sensor and a smart watch that does not have to be charged every day! Gave 4 stars because I have had it only for a few months. Will update at the 1 year mark.
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Good for only 11 months
on June 17, 2020
Posted by: Momo30
I bought the vivoactive 3 music June 19th 2019, it started to lose it's battery life in less than 24hrs after charging it to 100% in May. I want to love this watch but this is a major problem. I have turned off all features amd deleted all the apps which were added via connect IQ with no difference in results. Still dead before bed. Smh.
Response from GarminBy Cecil with GarminFitnessAugust 25, 2020
We are sorry to hear that you are having issues like this. Please reach out to us at support.garmin.com for assistance with the software as this may be part of the issue that you are seeing. You can also reach out to us at 800-800-1020 as well. Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
mi garmin tiene una mancha en la pantalla
on June 30, 2020
Posted by: Carlos A
Hola. Lamento contarles que a mi Garmin Vivo Active le ha aparecido una mancha en la pantalla. No ha sufrido golpes o mal trato. Es posible una revisión? tiene arreglo?
Estoy ahora en Colombia
Gracias,
Written by a customer while visiting Garmin
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