Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7 out of 5
3.7
(333 Reviews)
Open Ratings Snapshot
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Best Buy Privacy Policy
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
4 out of 5
4
Feature rich
on December 28, 2019
Posted by: Brnx Bombers
Using about 1 week.. have not used GPS or music .. battery life is more like 5 days not 7.. wrist strap is too small .. & I do not have large wrists .. pack it with 2 wrist bands ..small/ medium& large ..I will need to find a larger band
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Good watch
on December 28, 2019
Posted by: Andrew123456789
I wanted a garmin mainly for the activity tracking but it has some other cool feature like sleep tracking and stuff. The battery lasts pretty long. Only thing for me is it would be nice if it automatically changed to DND when the phone did and the edge of the screen isn’t perfectly aligned to the edge. You also can’t respond to texts on the watch. Overall though I really like it and think it’s a great watch.
Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Nice product
on December 28, 2019
Posted by: Doug in Huntsville , AL
I received the watch as a gift for Christmas as a package deal along with the Garmin Golf watch (can’t WAIT to try that out in the spring. Still getting used to it, but I like how it syncs to your phone and alerts you when you have a message, a text or a missed call. The wireless headphones take 5 or 6 attempts to pair and even connect to music and Bluetooth functions once they are paired, but that could be the quality of the headphones I am using, (just ordered new ones today...lol). The satisfaction I have received so far is telling all my friends that have an “Apple Watch” is that I have all of the exact same functions that they have and my wife spend a third of the price for two devices...
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Love It!
on December 30, 2019
Posted by: Tameesha
This is my first Garmin watch and I absolutely love it! It has many features and does so much. Can't wait to learn how to use proficiently to maximize the information it provides.
Written by a customer while visiting Garmin
Customer Rating
5 out of 5
5
Clean and easy
on January 7, 2020
Posted by: A-Aron
I’m glad I went with the music version. It works great.
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Worst tech product I have purchased
on January 10, 2020
Posted by: Erin5513
I’ve had this device since last July. In the six months I have owned it, the watch has averaged about one system fault or failure each week. Some required shutting down and restarting the watch, reinstalling the Connect app, uninstalling and reinstalling my music app, and removing installed watch faces. The watch experienced “music errors” frequently during my workouts, and the music would just stop mid-track (and the app was inoperable until reconnected through WiFi). The Garmin Connect app has some useful features; however the Connect Store app is completely unusable.
Finally, the watch experienced some fatal error the last time I tried to upload a Spotify playlist and will not boot again at all. So to wrap up, six months of nothing but headaches and now the watch is a paperweight. DO NOT BUY this product.
Response from GarminBy Cecil with GarminFitnessJanuary 13, 2020
Hi Erin We are sorry that you have had these type of issues and we would like to work on this with you so that we can offer some solutions for you. The device is under warranty and we would encourage you to reach out to our team for assistance so that we can get the details from you and offer you assistance. Thank you for posting a review.

vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics

Written by a customer while visiting Garmin
Customer Rating
4 out of 5
4
Newby
on January 10, 2020
Posted by: Eas727
I’ve only had this for a few days so I’m still learning. Got my music loaded and amazon music loaded. It took a little effort but in the end I got it done. Still learning to navigate he menus but I think I’m going to like it.
Written by a customer while visiting Garmin
Customer Rating
1 out of 5
1
Don’t buy
on January 12, 2020
Posted by: Anonymous
I have had this watch for 6 months now and I am not happy with it. I could list at least 30 problems with the watch. First the steps, the watch doesn’t track your steps correctly I have been in the car and counts my steps, and I have walked for a good 10 miles and only counted 20k steps witch is incorrect. The gps is not good at all and will almost never work. Connecting with your phone is a pain in the but if you are lucky it will connect for the whole day even when you have your phone with you. Sometimes it doesn’t track your intensity minuets, etc. You are probably thinking that it is because of how long I have had the watch that there are so many problems, but these problems have been happening Sense the first day I have got this watch. There are some good things to this watch though, the look of the watch is nice, the the wristband is nice and it is still in good condition. Last is the battery the battery will last for 7 days and 5 hours of continuous use just like the label says.
Response from GarminBy Antonio with GarminFitness January 14, 2020
Sorry to hear about the issue that you are having with the device, I would encourage you to go to our support site and check the software on the device, review the FAQs related to those issues, also from there you can contact our staff for further assistance.

vivoactive 3 Music:
https://support.garmin.com/en-US/?partNumber=010-01985-01&tab=software

My Fitness Device is Not Accurately Counting Steps:
https://support.garmin.com/en-US/?faq=z1TfJCqajl8ZEZey72gg98&productID=602068&searchQuery=Steps&tab=topics
Written by a customer while visiting Garmin
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