Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
2
Disappointing interface
on September 30, 2019
Posted by: Eve123
I bought it 2 days ago and had to return it the following day. The display was not at par with other smartwatch. Resolution was low. I returned it the next day and got the samsung active 2 instead. A much better choice for almost the same price. I'm sure it has its pros but it wasn't for me.
Response from GarminBy Cecil with Garmin, Fitness, October 3, 2019
Sorry to hear about your experience with the device, The screen was designed for battery conservation in mind and for visibility in sunlight without the use of a backlight. Also the screen can be customized as well using Garmin Connect IQ. For future reference please utilize the Garmin support page for assistance, this also give you a connection to our support staff as well. Thank you for submitting a review.
Battery life:
Smartwatch mode: Up to 7 days
GPS mode with music: Up to 5 hours
GPS mode without music: Up to 13 hours
vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Connect IQ:
https://support.garmin.com/en-US/?faq=4ISyzhi0vn2OrkPNGaonB8&productID=618424&searchQuery=Setup&tab=topics
Battery life:
Smartwatch mode: Up to 7 days
GPS mode with music: Up to 5 hours
GPS mode without music: Up to 13 hours
vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Connect IQ:
https://support.garmin.com/en-US/?faq=4ISyzhi0vn2OrkPNGaonB8&productID=618424&searchQuery=Setup&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Amazon Music Doesn’t Work!!
on October 6, 2019
Posted by: rpd2449
The main reason I bought the Vivoactive 3 Music was to play my music while running without my phone! However, I can’t get the watch to download my music from Amazon Music due to some issue with the watch not connecting to the WiFi through the Amazon Music app downloaded to the watch from Garmin Connect IQ. Very frustrating!!!
Response from GarminBy Cecil with Garmin, Fitness, October 8, 2019
Sorry to hear about your issue. we would encourage you to go to out support site for information on that process as well as a way to contact our support staff from the site as well for further assistance.
Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
WHY?
on October 9, 2019
Posted by: Burned
Had this 3 days and still wondering why I bought it? Poor quality...Sharp edge all the way around the bezel because because there ins't one, the glass face just sits inside a round case, not even with it, not above it, it's like ther is supposed to be a fold over military style cover. Still can't see the watch at all even with an all white face and the brightness at max so now that 7 day battery life is shot. Looks cheap, feels cheap and no amount of praise for it's music storage is going to overcome that. IF Garmin had used a better screen and only 5 days full battery life maybe it would have been a decent watch
Response from GarminBy Cecil with Garmin, Fitness, October 11, 2019
Sorry about your experience with the device, the watch face is a Gorilla Glass 3 lens.so if you do have any issues with it we would ask that you reach out out our support staff for assistance. As far as the visibility and that you are having to set the backlight at max brightness may indicate that this particular device may have an issue. For that again we would encourage you to contact our support staff so that we can get more details from you and offer a solution. Thank you for posting a review.
support.garmin.com
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
So Far so good
on October 9, 2019
Posted by: gg7aph
only had it a few days but it seems great. Maybe it's because I've been playing with it a lot but battery life only last 2 days, which is disappointing.
Written by a customer while visiting Garmin
Customer Rating
4
Good battery life and very reliable.
on October 11, 2019
Posted by: HabloYablo
I got this a month ago as a gift and in the beginning I did’t really like it. But towards the end of the month I figured out that if you need more battery life turn of the bluetooth music connection which is on by default. After that the battery life lasted me 4-5 days on a single charge which I really liked and the workout info was spot on with not even a single weird spike or drop in my heart rate. Maybe an OLED screen or a little better OS would have made it better but overall is a solid pick.
Written by a customer while visiting Garmin
Customer Rating
4
So far so good.
on October 20, 2019
Posted by: Dsturm12
I bought this watch a few days ago. It works great as an activity tracker. I love the idea behind the music...being able to load 500 songs which will allow me to leave the phone behind. I’m still trying to figure out how to get my music on the watch and I’m having issues downloading Garmin Express. Amazon music is great, but requires a WiFi connection, which, let’s face it, I won’t have while performing most activities outside.
Written by a customer while visiting Garmin
Customer Rating
2
Weather Data Widget
on October 21, 2019
Posted by: Dougst46
Weather data widget on the watch won’ load. Fortunately I still have time to return it it.
Response from GarminBy Cecil with Garmin, Fitness, October 22, 2019
Sorry to hear about your experience with the device. The weather widget should load if there is a source for the Garmin Connect app to pull from to send to the device. However your current location can effect that. Please go to our support page for assistance with this issue if you have not returned the device yet. Also you can reach out to our staff as well for further assistance from the site..
Weather App:
https://support.garmin.com/en-US/?faq=Mxs4eRXzRdAYJ0h7yyWaj9&productID=602068&searchQuery=weather&tab=topics
vivoactive 3 Music Sopport:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Weather App:
https://support.garmin.com/en-US/?faq=Mxs4eRXzRdAYJ0h7yyWaj9&productID=602068&searchQuery=weather&tab=topics
vivoactive 3 Music Sopport:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Spotify doesn`t work!
on October 21, 2019
Posted by: armando
I am very unhappy with this watch. I bought to use Spotify for running and it does not work. I intend to return it and look for some brand that works for that.
Response from GarminBy Cecil with Garmin, Fitness, October 22, 2019
Sorry to hear that you are having issues with the music feature, we would encourage you to go to our support page for assistance as well as a way contact our staff for further assistance as well. If you have not returned the device at this time.
Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
Spotify:
https://support.garmin.com/en-US/?productID=602068&searchQuery=spotify&tab=topics
vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
Spotify:
https://support.garmin.com/en-US/?productID=602068&searchQuery=spotify&tab=topics
vivoactive 3 Music Support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin