Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
3
Tough to move between modes
on June 22, 2019
Posted by: Monster
I like the look of each screen, but accessing music while using the stopwatch is cumbersome.
Response from GarminBy Cecil with Garmin, Fitness, June 25, 2019
Sorry to hear that you are having issues with the interface. I would encourage you to go to our support page as there is helpful information on setting up the device as well as other pieces of information. Also you can make contact with our support staff as well from out website for further assistance.
Getting started:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_gettingstarted
vivoactive 3 Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Getting started:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_gettingstarted
vivoactive 3 Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin
Customer Rating
1
Won't sync with Hbud headphones.
on June 22, 2019
Posted by: Charles64
When I try to sync my headbuds with my Garmin, it will show on the screen that it sees them but when it tries to sync it just spins and spins and then ask me if I want to try again.
Response from GarminBy Cecil with Garmin, Fitness, June 25, 2019
Sorry to hear that you are experiencing issues with the pairing of the headphones. I would encourage you to go to out support site for assistance with this issue as well as a way to contact our support team for further assistance if needed. It may be an issue were the software on the device needs to be updated.
Headphones:
https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6&productID=602068&tab=topics&topicTag=region_music
Updates:
https://www8.garmin.com/manuals/webhelp/vivoactive3music/EN-US/GUID-90F380F9-11E0-41F0-91D9-0A429FFED312.html
vivoactive 3 Music support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Headphones:
https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6&productID=602068&tab=topics&topicTag=region_music
Updates:
https://www8.garmin.com/manuals/webhelp/vivoactive3music/EN-US/GUID-90F380F9-11E0-41F0-91D9-0A429FFED312.html
vivoactive 3 Music support:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Extremely user friendly
on June 22, 2019
Posted by: crysalcanada2
My husband bought it for me for our Anniversary.... I'm am obsessed
Written by a customer while visiting Garmin
Customer Rating
5
Works with Airpods + Spotify
on June 23, 2019
Posted by: TC Dallas
I needed a cordless option for my workouts and the vivoActive 3 Music works great. No more tangled headphones or lugging around my phone during my workouts. I have Spotify Premium and the app allows music downloads to watch. Exactly what i needed.
Written by a customer while visiting Garmin
Customer Rating
2
Great features terrible display
on June 23, 2019
Posted by: JoyJoy
Change the display to oled and I’ll buy it again. Had to return because I couldn’t deal with the dim screen.
Response from GarminBy Antonio with Garmin, Fitness, June 25, 2019
Sorry to hear about your experience with this watch. The back light is designed to allow the device to be seen in low light conditions such as during a run at night. During an activity the back light is set to 100% but outside of an activity it goes based on the setting chosen. If you are having issues with being able to see the display we would recommend adjusting that setting to make it brighter.
vivoactive 3 Music main support page:
https://support.garmin.com/en-US/?productID=571520&tab=topics
vivoactive 3 Music main support page:
https://support.garmin.com/en-US/?productID=571520&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Not that great
on June 24, 2019
Posted by: User1
I got this for Fathers day and notifications from phone won't work
I did a reset work for 10 minutes and stop again .Bee seeing a lot of complaints about this
I did a reset work for 10 minutes and stop again .Bee seeing a lot of complaints about this
Response from GarminBy Antonio with Garmin, Fitness, June 26, 2019
Sorry to hear about the issue you are having with the device, it is possible there is a software update needed and since there seems to be a phone to device issue you may need to use a computer to properly update. You can usually update via the Connect App and phone but if your device is multiple updates behind then the computer will better support the update file transfer.
I would encourage you to go to our support site and check the software on the device, also from there you can contact our staff for further assistance if you are still having notification issues.
vivoactive 3 Music Software:
https://support.garmin.com/en-US/?productID=602068&tab=software
I would encourage you to go to our support site and check the software on the device, also from there you can contact our staff for further assistance if you are still having notification issues.
vivoactive 3 Music Software:
https://support.garmin.com/en-US/?productID=602068&tab=software
Written by a customer while visiting Garmin
Customer Rating
5
Great Motivator
on June 25, 2019
Posted by: Gjohn58
I have had my Vivoactive for just a few days but already pushing myself and stepping up my fitness game! The amount of useful tracking information is second to no other device out there.
Written by a customer while visiting Garmin
Customer Rating
1
Difficult
on June 27, 2019
Posted by: Anonymous
Cannot download music, cannot play and have headphones work, need to manually enter strength training, steps are not accurate. Am returning device.
Response from GarminBy Antonio with Garmin , Fitness, July 8, 2019
Sorry to hear about the issue that you are having with the device, I would encourage you to go to our support site and check the software on the device, also from there you can contact our staff for further assistance.
vivoactive 3 Music Software:
https://support.garmin.com/en-US/?productID=602068&tab=software
vivoactive 3 Music Software:
https://support.garmin.com/en-US/?productID=602068&tab=software
Written by a customer while visiting Garmin