Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
1
Missing Spotify
on February 14, 2019
Posted by: Lori
The entire reason I purchased this watch was to listen to my Spotify music. Such a disappointment.
Response from GarminBy Cecil with Garmin, Fitness, February 18, 2019
We understand that Spotify is a major player in music streaming and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time.
Written by a customer while visiting Garmin
Customer Rating
5
Accurate Stats!
on February 16, 2019
Posted by: FaceMaskU
I swapped out 3 Fitbit Charge 3’s via customer service and shipping back and forth. When 3rd one was putting me over 20 flights of stairs when I hadn’t walked one, I was done. So far, everything seems to be very close if not exact. From steps to heart rate to sleep times (I use a Cpap that keeps track of time as well). Now it’s nice to see the different sleep stages I’m engaging in every night and for how long. So very pleased with my purchase!
Written by a customer while visiting Garmin
Customer Rating
4
Great Multisport Fitness Tracker
on February 17, 2019
Posted by: JDW10
Great for tracking workouts etc not great as a smartwatch. Accuracy is fantastic and integration with Strava and MyFitnessPal are pretty semless.
Written by a customer while visiting Garmin
Customer Rating
3
Great fitness watch, not sure about the music part
on February 18, 2019
Posted by: Ncdude58
So I love the watch and how bright the screen is. I can actually see the data while running. I was not able to add music from iTunes and Spotify is a myth. I purchased the watch to connect with Spotify, it was advertised as compatible but no app as of yet.
Response from GarminBy Cecil with Garmin, Fitness, February 20, 2019
We understand that Spotify is a major player in music streaming and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time.
Spotify:
https://support.garmin.com/en-US/?faq=xJschFBtjWAUyQdeRndFt8&productID=602068&tab=topics&topicTag=region_music
Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
Spotify:
https://support.garmin.com/en-US/?faq=xJschFBtjWAUyQdeRndFt8&productID=602068&tab=topics&topicTag=region_music
Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
Written by a customer while visiting Garmin
Customer Rating
2
Extreamly disappointed with quality
on February 22, 2019
Posted by: John C
I have two different coworkers one with vivoactive 3 without music and one with a forerunner. I was extremely disappointed with appearance of vivoactove 3 with music and will be looking into returning and getting either the forerunner or the vivoactove without music.
Response from GarminBy Cecil with Garmin, Fitness, February 26, 2019
Thank you for taking the time to write your review. We offer images of all of our devices for customers before they purchase, but we understand if you are now unhappy with design. Please reach out to the retailer that you purchased this from if you are interested in a return as we cannot process this for you.
Written by a customer while visiting Garmin
Customer Rating
5
Cool watch
on March 1, 2019
Posted by: Allan
How do I download music to my watch?? I don’t know how to do it
Written by a customer while visiting Garmin
Customer Rating
1
Sleep doesn't work
on March 3, 2019
Posted by: Eldorado
I specifically bought this watch to track my sleep. I have read many forums where people say Garmin devices are not good for sleep. I agree - I have tried for hours but cannot get the sleep data I bought this watch for.
Response from GarminBy Cecil with Garmin, Fitness, March 5, 2019
I am sorry to hear that you are having issues like this I would encourage you to check our support page for assistance with the sleep feature, and if you need further assistance after that you can contact my support staff for help on that page as well.
vivoactive 3 Music sleep:
https://support.garmin.com/en-US/?productID=602068&searchQuery=sleep&tab=topics
vivoactive 3 Music sleep:
https://support.garmin.com/en-US/?productID=602068&searchQuery=sleep&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Love the watch! However need computer to download
on March 9, 2019
Posted by: Chris24
I already love this new watch and all the features! I bought the vivoactive 3 music so I wouldn’t need to bring a phone on the run. However you need a computer to download the music. But I do not have that - so I can’t use that extra features, which is a bummer. But the watch is great other than that!
Written by a customer while visiting Garmin