Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
2
Great promise but...
on December 30, 2018
Posted by: Sido
I bought the Garmin Vivoactive 3 Music a couple of days ago based on several reviews and Youtubers. However, after purchasing the watch and getting up close, I had my concerns. First, the watch was very lightweight and I questioned durability, but decided to give it the benefit of the doubt. I downloaded the app and followed the account creation and pairing instructions, but after three attempts, the watch would not pair. I tried one last time and this worked. I completed set-up and watch received alerts from my phone. I liked the way it felt on my wrist, but decided not to sleep with it on that night. The next morning, I put it on and noticed that I was not getting any alerts and no weather. I checked to see if it was still paired with my smart phone and it was not. I tried all the support remedies, but was unsuccessful. I then read more reviews and other users echoed the same issues. Consequently, I returned it. This was going to replace my Samsung Gear 2 that had ceased working. I had hoped that the Vivoactive was going to be the replacement since I did not want to get another Samsung watch. With the failure of the Vivoactive, I am still without a watch; the search continues.
Response from GarminBy Cecil with Garmin, Fitness, January 3, 2019
I am sorry to hear about the issues that you had. I hope that you were able to find our support site for assistance. If after using that resource it is also a place where you can contact us as well for assistance.
Bluetooth connectivity:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_bluetoothconnectivit
Getting started:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_gettingstarted
vivoactive 3 Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics
support.garmin.com
Bluetooth connectivity:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_bluetoothconnectivit
Getting started:
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_gettingstarted
vivoactive 3 Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
3
Great features, poor screen resolution.
on December 31, 2018
Posted by: Taize
I love everything about the watch except the screen resolution/brightness. I tried several different watch faces and they were all dim, for me, despite turning up the brightness to 100%. The details on some of the watch faces we're very blurry, even with my glasses on. I don't have this issue with the smartwatch or fitness tracker that I have. It almost looks like the stickers that are put on display models, fake and blurry. For me, having a clear, bright, sharp image is a deal breaker. I will be returning unfortunately because I really love everything else about the watch.
Response from GarminBy Cecil with Garmin, Fitness, January 4, 2019
Sorry to hear about your experience. If you still have the device I would encourage you to use our support page for assistance to ensure that the device is up to date with software and that the watch is functioning as it was designed.
support.garmin.com
vivoactive 3 Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics
support.garmin.com
vivoactive 3 Music:
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Its a wonderful watch
on January 1, 2019
Posted by: Warzone12
I was disappointed to see it didn't have sound even though it plays music
But its ok o still like the watch it works well and great features
But its ok o still like the watch it works well and great features
Written by a customer while visiting Garmin
Customer Rating
5
It does it all and looks great!!
on January 1, 2019
Posted by: Cath
The Garmin Vivoactive 3 music was my Christmas gift and I LOVE it!!! I can run without my phone and still listen to music and have gps accurately track me. When I’m not running, I wear it day and night (even in the shower) to track my steps, hr, sleep and stress levels. It does it all, looks great and holds its charge! I highly recommend this watch!!
Written by a customer while visiting Garmin
Customer Rating
1
"músic" and Spotify NOT supported
on January 6, 2019
Posted by: Òscar
Only useful for Deezer subscribers. Why spend more money in "music" Garmin models... Don't be fool
Response from GarminBy Cecil with Garmin, Fitness, January 9, 2019
We understand that there are major players in music streaming that are currently not available and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time.
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
https://support.garmin.com/en-US/?productID=602068&tab=topics&topicTag=region_music
Written by a customer while visiting Garmin
Customer Rating
5
Love it
on January 8, 2019
Posted by: Heather
Love the watch. Lots of fun features that you can customize to you. Only thing I dislike is the sensitivity to steps. Seems to pick up steps riding in the car and other sedentary activities.
Written by a customer while visiting Garmin
Customer Rating
1
Not the best
on January 8, 2019
Posted by: Elynn
I was hoping it would have Spotify and be as good as my Apple Watch, definitely disappointed!
Response from GarminBy Cecil with Garmin, Fitness, January 11, 2019
I am sorry to hear about your experience. We understand that Spotify is a major player in music streaming and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time.
https://support.garmin.com/en-US/?faq=xJschFBtjWAUyQdeRndFt8&productID=602068&tab=topics&topicTag=region_music
https://support.garmin.com/en-US/?faq=xJschFBtjWAUyQdeRndFt8&productID=602068&tab=topics&topicTag=region_music
Written by a customer while visiting Garmin
Customer Rating
4
So far so good. But no Garmin Pay in Canada
on January 9, 2019
Posted by: Polecat
Just bought the watch, did not realize that Garmin Pay was not available 8n Canada.
Written by a customer while visiting Garmin