Customer reviews from Garmin
Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Average customer rating
3.7
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
117
4 Stars
98
3 Stars
47
2 Stars
29
1 Star
42
Customer Reviews for Garmin - vvoactive 3 Smartwatch 43.1mm Granite Blue - Granite Blue with Granite Blue Silicone Band - (2017)
Customer Rating
1
No Spotify support
on December 13, 2018
Posted by: RdcC
The music feature is all but worthless since it does not integrate with spotify and popular music services
Response from GarminBy Cecil with Garmin, Fitness, December 19, 2018
We are sorry to hear about the experience you have had and would like to address some of your concerns.
We understand that Spotify is a major player in music streaming and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time.
Please reach out to us if you continue to have any questions or concerns as we would like to hear your feedback further, even if negative, to improve this product for you and future users.
We understand that Spotify is a major player in music streaming and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time.
Please reach out to us if you continue to have any questions or concerns as we would like to hear your feedback further, even if negative, to improve this product for you and future users.
Written by a customer while visiting Garmin
Customer Rating
1
So far Total Fail
on December 13, 2018
Posted by: Dr.Larry.Meisel
Watch will not pair with LG Stylo 2 Plus. Spoke to tech support (Nice guy), but not able to help. Had me remove my HR+. Now I can't pair the 3 Music, and I can't reconnect the HR +. Will have to call back tomorrow. Not done trying, but so far not happy.
Response from GarminBy Cecil with Garmin, Fitness, December 19, 2018
Sorry to hear you are having issue like this. I am sure that you have already found our support page dealing with bluetooth issues but just in case I have added the link below for you. I would also ask that you continue to work with our support staff as well to work on a resolution. We cannot always account for all the variables for types of phones out in the market place.
https://support.garmin.com/en-US/?faq=reHBOSC1bt83UTDHqYJZG8&searchQuery=bluetooth
https://support.garmin.com/en-US/?faq=reHBOSC1bt83UTDHqYJZG8&searchQuery=bluetooth
Written by a customer while visiting Garmin
Customer Rating
4
Not what I expected
on December 14, 2018
Posted by: JustJo
The display is really dark and not very clear or crisp on the wording or numbers. The menus look like they are from the 90’s. The design and band are nice and it does monitor pretty accurately on the step counts and heart rate
Written by a customer while visiting Garmin
Customer Rating
1
Music in the model name; Terrible at playing music
on December 15, 2018
Posted by: MikeInMS
Two pairs of standard bluetooth headphones that work fine with my other devices both had severe dropouts with this watch. One pair works from across the house with my phone, but I’ve read that Garmin suggests SWITCHING WRISTS as a workaround. Laughable. The UI for the player on the watch is also pretty bad.
Gave up on the music thing and got a forerunner 235. Happy with that so far.
Response from GarminBy Cecil with Garmin, Fitness, December 20, 2018
Sorry to hear about your experience. I see that you have returned the watch and switched to a Forerunner 235 device.I would encourage you and other customer to use our support site for assistance with any of our devices. Also we cannot account for all bluetooth headphones on the market but we do have a list linked below of compatible headsets.
support.garmn.com
Bluetooth headset list:
https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6&searchQuery=compatible%20bluetooth%20headsets
support.garmn.com
Bluetooth headset list:
https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6&searchQuery=compatible%20bluetooth%20headsets
Written by a customer while visiting Garmin
Customer Rating
4
Good I guess
on December 16, 2018
Posted by: TedB
its probably a good device if I could figure out how to use it and set it up. Pretty complicated . I may have jumped off the deep end with this.
Written by a customer while visiting Garmin
Customer Rating
3
Good is not enough for me
on December 17, 2018
Posted by: thiagobumba
I bought recently cause I really wanted run with my musics. I use Spotify and Deezer, well... to be honest I use Spotify in general and I have to say that I miss it at vivoactive 3 music.
I also have airpods and I felt some dificults to empar my airpods at vivoactive 3, perhaps I need to say that I didnt have this dificults wit my JBL.
The smartwatch is a powerfull tool, but your shop apps are too small and this is so frustrant
I also have airpods and I felt some dificults to empar my airpods at vivoactive 3, perhaps I need to say that I didnt have this dificults wit my JBL.
The smartwatch is a powerfull tool, but your shop apps are too small and this is so frustrant
Response from GarminBy Cecil with Garmin, Fitness, December 20, 2018
Sorry to hear about your experience. We understand that Spotify is a major player in music streaming and hope to be able to announce more compatible devices soon. Garmin is not able to force any music provider to come on board as this requires development from both Garmin, as well as the music provider. We hope to be able to meet the needs of all of our customers, regardless of what music service they use, but this will take time. As for bluetooth headsets we do have a list of compatible accessories on the link below, we are working on expanding that as well.
https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6&searchQuery=headsets
Also please use this resource as well:
support.garmin.com
https://support.garmin.com/en-US/?faq=FnVJLBvvw51RfH3OE2YUO6&searchQuery=headsets
Also please use this resource as well:
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
2
Bad battery
on December 18, 2018
Posted by: Billy11
I just bought this a few days ago, but since I’m being pestered with writing a review. The watch is pretty awesome except for the battery. Does not seem to hold a charge. Again it’s only been a few days but after charging it, it dropped 10% in about two hours and that’s with gestures off, back light off, gps off, etc. maybe I got a bad one. Going to give it a few more days and see.
Response from GarminBy Cecil with Garmin, Fitness, December 20, 2018
Sorry hear about your issue. I would encourage you to log onto our support site and ensure that the device is running the latest software. You can also make contact with us as well from our site for further assistance as well.
support.garmin.com
https://support.garmin.com/en-US/?productID=602068&tab=topics
support.garmin.com
https://support.garmin.com/en-US/?productID=602068&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
True Performance Watch
on December 18, 2018
Posted by: WayneC
It provides the most comprehensive analytics to support athletic performance.
Written by a customer while visiting Garmin