This has been an excellent laptop. I bought it for gaming and so far it has run every game at max resolution with no issue. Its fast, quiet (when I'm not gaming), and easy to set up and use. Love it!
The mouse pad's buttons have the possibility of being stuck even if it is band new. Overall the laptop is good as there are adjustable colours and such.
Out of box system continually froze on YouTube videos. Called support. Was told to expect a return call within the day. Next day at 5AM support called when not in the office. They called again at 6AM. Never heard from them again. There is no support
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 16, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For Technical Support, please refer to this link https://support.lenovo.com/ca/en/. Additionally, our Premium Care can be accessed at https://www.lenovo.com/ca/en/premiumcare.
Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. Our Lenovo Vantage app also allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very happy with the Y740 I purchased approx 2 months ago. And being equipped with the 1660ti graphics, it consumes less power which means less heat. And when the fans do speed up, it becomes possible to hear them but they are still very quiet - a nice surprise. No problem playing a game while others watch TV. Very fast at video editing.