My 3 year- old grandson loves this scanner. He learns about food, nutrition, but most of all the quality is superior, well made and sturdy and a lot of fun. Happy with purchase.
We have the toy, was a great toy that the kids still enjoy but there's a couple small issues that could arise that I think its important to note.
1) Our kids primarily play with this without the app. It appears a few of our food items have worn out and no longer scan. When this occurs the conveyer becomes somewhat useless. It would be great if it had some sort of button to override and just make it run.
2) Food can be misplaced temporarily or lost long term. The problem with this is that you have issues with fully completing some games on the companion app. At that point there's no way to exclude a food or just 'mark' a food as found if they have a substitute item (i.e. a non scanning "normal" bread from another kitchen set).
3) Coins or money frequently get stuck, a stepper incline may have helped. The bills are less of an issue as you can unscrew a back panel to get at them, or its just generally a pretty wide tunnel. The bigger issue is the coins. Its a narrow slow with almost no access. We found a metal stake we can push through to clear up jams when they occur.
Overall would be perfect if they accounted for some of these "errors" or "mishaps" that could come up.
I would recommend this to a friend!
Response from MGA Entertainment, Inc.By Consumer Service, December 26, 2022
We are sorry to hear of your experience. Please contact us at (800) 321-0183 so we can be of assistance. Thank you!
Since day one the conveyor belt has not worked. That is the one thing that our granddaughter was so excited about. We have tried to figure out how to fix. No luck. Everyday she comes over she asked if it works yet. Very pricey for this not to work
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, November 7, 2022
We are sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!
This toy has so much potential but it arrived missing a few of the food items therefore my son can’t ever “complete” a shopping trip or move forward within the app. Tried ordering food replacements but it was too confusing to risk again.
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, October 3, 2022
We are so sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!
I sent this to my Granddaughter and it does not work. The conveyor belt doesn't move and my daughter could not get the interactive part to connect. This is not what I expect from Little Tikes. My children grew up with Littel Tikes products and this has been a great disappointment.
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, May 10, 2022
We are sorry to hear that the Shop 'n Learn Smart Checkout is not functioning as it should. Please contact one of our Call Center Managers at lfeddor@mgae.com so we can assist you. Thank you!
You can’t get replacement food. I just got off the phone with little tikes (I called the phone number that they respond to reviews with) and the customer service rep said they don’t sell replacement food at all. She suggested buying the breakfast set, but we already have and it doesn’t recognize all the food. We bought this 6 months ago and it stopped scanning the food about 2 months ago. I’ve been searching for replacement food because without it, a lot of the fun is gone. If I had known at the time that the company doesn’t even sell replacement food, I would not have bought it.
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, April 22, 2022
We are sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!