Customer Reviews for Garmin - Edge 2.6" GPS with Built-In Bluetooth - Black
Customer Rating
1
Crap
on April 1, 2023
Posted by: John1952
Had my garmin edge 530 for 3 weeks now and still have been unable to connect to my iphone xr. Iphone shows connected, edge show waiting for phone. I'm about ready to give up and send for a refund
Response from GarminBy Cecil with Garmin, Fitness, April 3, 2023
We are sorry to hear about the issues that you are experiencing and would ask that you reach out to our team so that we can get more details from you and work on a solution with you. Thank you for posting a review.
Bluetooth Tips: https://support.garmin.com/en-US/?productID=621224&tab=topics&topicTag=region_bluetoothconnectivit
You can also reach out to our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
1
Set up is a joke
on April 2, 2023
Posted by: Martin Harris
I consider myself pretty tech literate but the set up on this device is awful. Why don't you do some UAT? Even when I have tried watching youtube videos, several of the people demoing are having the same endless issues. Nothing is explained clearly or intuitive at all. I have wasted hours trying to set this thing up and I still don't really know how to record a ride, or use it as a GPS to follow someone else's Strava route - which was the sole reason I bought it!
Response from GarminBy Cecil with Garmin, Fitness, April 3, 2023
Thank you Martin for posting a review, we appreciate it. We are sorry to hear about the issues that you are experiencing and would ask that you reach out to our team so that we can get more details from you and work on a solution with you.
You can also reach out to our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
2
Not very reliable
on April 8, 2023
Posted by: Bruger
I have just returned from a four days trip with my Garmin. I planned routes with Garmin Connect but on the way I often got absurd messages Telling me to cycle back though I was on the route or suggesting to cycle into a field. I Had to use a map and a compass
Response from GarminBy Cecil with Garmin, Fitness, April 12, 2023
We are sorry that you had an experience like that and would encourage you to reach out to our team so that we can get the details from you and work on a solution. Thank you for posting a review.
I got this at Christmas - device froze a couple of times when learning to use it but managed to set it up, signed up to Komoot but never attached it to my bike. 4 months later and warm weather so i got it out and the device was flat so I changed it but would not turn on, just got the garmin logo and grey screen. Managed to do a factory reset, re paired with the connect app and did a firmware update. Froze again. Managed to get it to restart and “a ride” was started - 15 mins later had done nearly 1km Which is pretty impressive for an armchair. Not able to stoop or pause the ride and distance still increasing an managed to turn it off. Frozen again, device restarts if i hold the power long enough but just get the garmin logo and a grey screen. Can’t actually turn it off- just restarts and back to the grey screen.
Can’t return as not got the packaging and its been too long. Will now try garmin warranty service so anticipating that to be equally joyous. I had reservations as the reviews were not great - devices freezing etc and regret it. Total wast of money and my time. Save yourself the heartache and avoid. Would give a no star review if it let me
Response from GarminBy Cecil with Garmin, Fitness, April 12, 2023
We are very sorry to hear about your experience with the device and would ask that you reach out to our team for assistance with the device so that we can get more details from you and work on a solution. Thank you for posting a review we appreciate the feedback.
Just sent my new Garmin 530 back ,.. the sound for the radar when a car approached was not audible. Perhaps the 540 will be better.
Response from GarminBy Cecil with Garmin, Fitness, April 20, 2023
We are sorry to hear that you returned the device, for future reference and for other customers too we would encourage you to reach out to our team so that we can get the detail's from you and work on a solution. It may be that this particular device had an issue. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
My original garmin 530 crashed. After a frustrating time trying to find answers on line I talked to my local bike shop and they put me in touch directly with the service center in KC. Previously had been communicating with London? Spoke with excellent tech(after getting through the phone tree - I didn't realize Garmin had so many products!) who concluded my device was dead. Said pack it up and we'll send you a new one. I am super stoked! and back on the road. And connected to tracker so that my wife can follow my route - she's super stoked, too. She originally suggested I get a garmin. I was reluctant but sure do love it now. Thanks again. Phil Filbrandt
Written by a customer while visiting Garmin
Customer Rating
2
Part missing
on May 21, 2023
Posted by: TIME rider
Edge 530 Sensor Bundle has cadence unit missing. Head unit would not link to I Phone 7. Very irritating.
Response from GarminBy Cecil with Garmin, Fitness, June 1, 2023
We are sorry to hear about your experience and would encourage you to reach out to our team so that we can get the details from you and work on a solution with you. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Edge 530 is a wonderful product. Unfortunately, the elevation gain recording doesn't work properly. Did reset the device as advised, no change. Doesn't work properly, means - the real elevation gain is e.g. 1,100 m and my Garmin shows 550 m. My friends with Edge 530 have the same issue. Seems to be a buck with the 530. That is very unfortunate for such a great product. Next to that, a wonderful device. I'm receptive to any good suggestion!
Response from GarminBy Cecil with Garmin, Fitness, July 20, 2023
We are sorry to hear about your issue and would ask that you reach out to our team so that we can more details from you and work on a solution together. thank you for posting a review.
Please reach out to our team at: product.support@garmin.com