Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product.
(
241 out of
407)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
charger port breaks
on November 22, 2020
Posted by: Eddie F
from Spring Grove, Illinois
I bought these one year ago and used them when I mow lawn at home. They seem to muffle sound okay but not completely. You can hear music fairly well. My issue was the charger port is not only hard to get connected but broke off inside which renders the headset useless..unless I can find another way to charge the battery. Im not sure this is worth the price at this point.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, November 24, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
3
Great!.... Untill
on March 8, 2021
Posted by: C Young
from Ontario
I bought these just over a year ago. I loved them immediately. I have had many people ask me about this ear protection, and many have invested in their own pair. After just over a year the speakers started to crackle, and now one ear is barely audible. This has also been the case with 3 other people I know who have purchased these headphones.
Unfortunately they seem to only last a year.
Unfortunately they seem to only last a year.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, March 10, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Don’t last!
on June 23, 2021
Posted by: Robertusscuba
from Montreal
I bought these just over a year ago , pads lasted 6 months and now they say batteries are dead all the time. Wasted money…. I told my company not to purchase these anymore…
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, June 24, 2021
Thank you for leaving your review. Please reach out to our 3M Canada Team M-F 8AM-5PM EST and they should be able to provide a solution. We look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Stopped Working
on August 29, 2021
Posted by: Bigr
from Fairmont,NC
I bought these about 2 months ago from my place of employment. They worked great up until last week. While I was cutting my grass they just shut off with no warning and will not come back on. I’m very dissatisfied with this product. At this time I cant recommend them to our customers.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, August 30, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case #26357963. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Nice headset, until you can't charge anymore.
on December 1, 2021
Posted by: Zimzorz
from Nova Scotia
Very nice sounding headset and very easy to use. It would be nice if the volume got a little louder as well. I thought the quality was great until charging port pushed into the plastic housing and it is now impossible to charge. I am sure there is an easy way to fix it, but I cant figure out how to get it apart. From what I read, It is common problem. Hopefully 3M fixes this problem on future models.
I would recommend this to a friend!
Response from 3m.comBy PACE Social Care, December 3, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-364-3577 Mo-Fri 8am-4:30pm CT and provide case #28780687. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Wiring flaw going into ear muff
on December 13, 2021
Posted by: Martin C
from Richmond Hill, GA
These are actually a great product when they work well, but this is the 2nd pair that I have gotten that developed this problem. The wiring at the grommet that goes into the left side ear muff is extremely weak and will start to break with normal wear. The wiring just bends at that point and will just one day stay become intermittent and then finally just fail. I called customer service August 24th 2021 (Case # 26193720) and was sent a new pair. This pair is now the ones that are failing. I have also noticed that my batter when fully charged will only identify as being at medium charge.
I would recommend this to a friend!
Response from 3m.comBy PACE Social Care, December 14, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and provide case #29015987. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Loved them! No longer hold charge
on January 6, 2022
Posted by: bsmith
from Pittsburgh, PA
Loved them. Second set. Only charge when completely dead. One year on this pair now do not hold charge. Same thing happened to first pair.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, January 7, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and provide case #29691795. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Great until they're not
on February 10, 2022
Posted by: The Dan
from Winnipeg, MB Canada
Like other reviews, mine had the wires fray at the ear cups. I've had for 14 months, so now they're out of warranty of course. They were also a gift so I definitely don't have the receipt anyway. A problem as common as this should be fixed/replaced without a receipt and regardless of the length of time owned. I didn't read all the reviews but the ones I did read all frayed between 12 and 18 months. So, out of the warranty period anyway.
I did love these. They worked and sounded great. But if I'm going to have to be buying a new pair every 14 months, I think I'll just grab another brand that may last longer.
I did love these. They worked and sounded great. But if I'm going to have to be buying a new pair every 14 months, I think I'll just grab another brand that may last longer.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, February 10, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to behave as described. Please connect with our 3M Canada Team at 1-800-364-3577 Monday - Friday 8:00 am - 5:00 pm EST. Thanks again, we look forward to your call.
Written by a customer while visiting 3m.com