Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
4
Push it fast. Bing bing.
on September 13, 2024
Posted by: NathanJr
I like these a lot. Here's the trick that worked for me. To put it in pairing mode push the button twice VERY QUICKLY, quicker than you think you should have to. Push.... push won't work on mine. Pushpush works on mine. Maybe it's a quirk of my pair or maybe it should be in the instructions. The instructions simply say "press the button twice". This is wrong. Instead you should... pressthebuttontwice. Get it?
Written by a customer while visiting 3m.com
Customer Rating
1
USB input fell inside, now useless
on February 3, 2022
Posted by: Dan from Toronto
from Toronto, ON
I received these as a Christmas present just over a year ago from my brother inlaw and they worked great. I'm a woodworker so I work in a noisy workshop. I love to listen to podcasts while I work, while wearing other safetly gear (glasses/mask/etc).- these headphones were perfect and comfortable for long hours. But just today I went to charge them as I always do and the micro USB jack in the headphones popped inside and is now rattling around inside with no way to extract it. There doesn't seem to be a way to open, and not sure I could reconnect even if I could gain access. It's a bummer that 1 year of recharging has caused the jack/s adhesive to lose strength and fail.... its a really simple and necessary component/function... The warranty only seems to last a year, so it looks like I'm 1 month out of luck. Not impressed.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Media, PACE Social Media, February 4, 2022
We are sorry to hear of the trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-364-3577 Mo-Fri 8am-4:30pm CT. When calling, please mention reference #30354490.
Written by a customer while visiting 3m.com
Customer Rating
3
Really good ear muffs but fragile charging port
on April 7, 2021
Posted by: cfort87
from Summerfield Florida
I have been using these for over 2 years without issue. I absolutely love them and were used for mowing the lawn, using the table saw, power washer, tractor work, etc... After work was finished for the day went to plug them to charge and the micro USB port broke and fell into the housing rendering the charge port useless. I could hear it rattling around inside the headphones, With the headset out of warranty, I decided to crack it open to see if I could fix it. They were easy to open and discovered the USB port broke off of the circuit board. There was little to no bracing inside the case holding the charge port in place, just the solder connecting the micro USB port onto the circuit card. For such a critical piece of the entire package, better care should have been taken to ensure the overall rigidity of the charge port. A few very small solder joints are not adequate for such an important and very frequent piece of the package.. I will purchase a replacement next trip to hardware store (they are that good). Just use care when plugging them in, the charge port is extremely fragile now that I see how it is connected. My next pair I will open and use something to brace the charge port better, maybe a big dab of hot glue??.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
3
Nice Headphones, but poor longevity
on May 29, 2022
Posted by: Timmy
from Puyallup, WA
I bought these a little over a year ago (outside of the warranty period). I really enjoyed them, but the charging port broke which makes the Bluetooth very ineffective. I opened them up today to see if I could just re-secure the port, but it had broken off the board. They should have secured it a lot better or provided some additional support so it wouldn't brake off. The price was pretty high for a pair of non Bluetooth ear protectors which is what this ended up being.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, June 2, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case# 33100082. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Good headset - poor quality
on June 5, 2022
Posted by: RogerOfHudson
from Hudson, Wi
I purchased my WorkTunes in February or March of this year and later purchased a rechargeable battery so I wouldn't need to keep replacing them. I enjoyed the headset but after approximately 3 months, the recharge port on the headset broke so that I can no longer recharge the battery. Shoddy quality on the headset in regards to that port.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, June 9, 2022
Thank you for the review! We are sorry to hear of the trouble. Your experience is not what we would expect. Please connect with our product support team directly at 1-800-537-2191 M-F 8am-4:30pm CT and reference case# 33249928.
Written by a customer while visiting 3m.com
Customer Rating
5
Great WORK Headphones ever!!
on September 30, 2018
Posted by: Rian
from Santa Barbara, CA
Well designed earmuffs. I work around high pressure water & air noises all day. In the past I would wear earbuds under my earmuffs, very uncomfortable, and I would still be damaging my ears with the earbuds volume on max. Then I discovered these Worktunes. Despite other reviews, I understand why and appreciate the very smart design. Yes, the volume is reduced in these headphones, otherwise if you could blast your music, then whats the point of protecting your ears... However after a couple wears, and getting past the bad habit of blasting music, you realize the volume is just fine while you are still protecting your ears! Great speakers, crisp and clear, and they produce great bass as well. The phone feature is great, the mic is very powerful. And yes, you can hear yourself a little when talking, which is needed, otherwise if you can't hear yourself talking, you might mispronounce words, fact. Some people complain about bluetooth range, well duh, the human body is 60% water and water blocks RF, so keep your phone on the same side of your body that the power button is on, and you will be just fine. I also get about 15ft range if the phone is on a table. Battery last for quite some hours, I can get at least 15hrs out of them before recharge. Also very comfy, on top of blocking out noises, I can wear these for a while without ear fatigue. I am VERY HAPPY with these earmuffs, other colleagues have gotten these Worktunes too and are very happy as well. Kudos 3M!!!
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
Call Quality?
on January 23, 2019
Posted by: Jarod
from Kentucky
Overall quality is very important to me.
This product provides hearing protection - great.
Sound quality is good for listening to tunes - good.
On phone calls, the sound is muffled - still ok, but not so good.
But also on calls, the other party says they can barely hear me. This seems to be the case regardless of background noise, though it is worse in louder locations.
3m has expertise in protective equipment. Perhaps more consultancy with an audio specialist could bring this product from ok to good or great.
I'm keeping the headset, but I would love another an improved version, or some more information if this is a common issue.
This product provides hearing protection - great.
Sound quality is good for listening to tunes - good.
On phone calls, the sound is muffled - still ok, but not so good.
But also on calls, the other party says they can barely hear me. This seems to be the case regardless of background noise, though it is worse in louder locations.
3m has expertise in protective equipment. Perhaps more consultancy with an audio specialist could bring this product from ok to good or great.
I'm keeping the headset, but I would love another an improved version, or some more information if this is a common issue.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, January 23, 2019
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Don't Drop Them
on February 17, 2019
Posted by: J David
from Cincinnati
Received as a Christmas gift. I gave up buying them when the first two pair I owned (10 years ago or so) the plastic around the ear cracked, deteriorated and fell apart. This pair I dropped once and as you can see one of the pieces which holds the muff to the frame broke. Completely useless now. The old pairs never broke, just disintegrated. Probably need to go back to your old source for the plastic.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, February 19, 2019
Hello - We are sorry to hear of the trouble! Please call us directly at 1-800-494-3552 M-F 8am-5pm CT, so we can help with this piece!
Written by a customer while visiting 3m.com