Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3 out of 5
3.3
(473 Reviews)
Open Ratings Snapshot
Rating breakdown 473 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
98
60%of customers recommend this product. 
(
237 out of 397
)
Best Buy Privacy Policy
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
3 out of 5
3
Pair number two let me down.
on October 5, 2022
Posted by: Biggin
from Wisconsin
This is my second pair of these. The first pair would have been 5 stars all the way. Amazing sound and volume. Killer battery life. All around great product. Then they broke. Next pair gets a 3. Crap battery compared to first pair. Sound quality not as good. First pairs volume never went past 3 quarters. Now volume has to be maxed out if I am on the mower. Also frequently have to adjust to cover ears. I hope I just got a lemon but we will see when this pair dies. I was so impressed with the first pair I would give them a second chance.
I would recommend this to a friend!
Response from 3m.comBy PACE Social CareOctober 6, 2022
Thank you for your review. We are sorry to hear of your trouble and would like to hear more about your experience. Please contact our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference your case# 35974531.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Cant pair
on October 9, 2022
Posted by: Vetman
I wish I had read the reviews befoe I bought these, I am good with IT, but cannot get this set to pair with my I phone, I have tried everything - they are junk !
Response from 3m.comBy PACE Social CareOctober 12, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference your case# 36070900.
Written by a customer while visiting 3m.com
Customer Rating
5 out of 5
5
One button operation
on January 27, 2023
Posted by: Maxine
Have owned these headphones for about 2 years and use them while slashing paddocks. I love them.
Written by a customer while visiting 3m.com
Customer Rating
2 out of 5
2
Battery Life is Unacceptable
on July 3, 2023
Posted by: DanaB
from Vancouver, BC
I got these for Christmas. They have never held a charge. When they say, '30+ HOURS OF BATTERY LIFE PER CHARGE', I guess they mean after you charge it completely, it will hold the charge for 30 hours and the battery will be flat, regardless of use, because that is what they have ALWAYS done for me. I gave it 2 stars because as sound-dampening ear muffs, they work well and are comfortable. They just don't provide any 'tunes' while working.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M3M Care TeamJuly 5, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2 out of 5
2
Great while they worked right
on July 23, 2023
Posted by: adam9295
from Boston MA
I’ve had these for a little under a year. They were awesome while they worked. Recently if I move the wrong way, the music will make a loud screeching noise and just shut off and won’t turn back on. It’s tough to get them to work correctly now
I would recommend this to a friend!
Response from 3m.comBy 3M3M Care TeamJuly 24, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3 out of 5
3
No iOS Bluetooth
on August 24, 2023
Posted by: disappoined iPhoner
Great productm but when I switched from Android to iOS phone, they stopped pairing with Bluetooth. Pretty useless without that. Tried everything: updated iPhone software, doublechecked the manual for troubleshooting tipes (there were none), tried to find updated firmware for the Worktunes (found nothing on this site). So they were nice - when they worked.
Response from 3m.comBy 3M3M Care TeamAugust 25, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Batteries don’t stay charged.
on August 27, 2023
Posted by: DebraO
from Minnesota
Batteries don’t stay charged. Fully charged, i used for 20 mins. When I came back 3 days later, dead.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M3M Care TeamAugust 30, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Material defective.
on September 9, 2023
Posted by: Diogenes
from Seaford, DE
My son-in-law gifted a pair of these hearing protectors two years ago. The plastic covering that fits agains each ear is disintegrating on both ears. Is there any remedy? Apparently, the option to send you a photo is not available.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M3M Care TeamSeptember 11, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
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