Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2
Great while they worked right
on July 23, 2023
Posted by: adam9295
from Boston MA
I’ve had these for a little under a year. They were awesome while they worked. Recently if I move the wrong way, the music will make a loud screeching noise and just shut off and won’t turn back on. It’s tough to get them to work correctly now
I would recommend this to a friend!
Response from 3m.comBy 3M, 3M Care Team, July 24, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
No iOS Bluetooth
on August 24, 2023
Posted by: disappoined iPhoner
Great productm but when I switched from Android to iOS phone, they stopped pairing with Bluetooth. Pretty useless without that. Tried everything: updated iPhone software, doublechecked the manual for troubleshooting tipes (there were none), tried to find updated firmware for the Worktunes (found nothing on this site). So they were nice - when they worked.
Response from 3m.comBy 3M, 3M Care Team, August 25, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Batteries don’t stay charged.
on August 27, 2023
Posted by: DebraO
from Minnesota
Batteries don’t stay charged. Fully charged, i used for 20 mins. When I came back 3 days later, dead.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, August 30, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Material defective.
on September 9, 2023
Posted by: Diogenes
from Seaford, DE
My son-in-law gifted a pair of these hearing protectors two years ago. The plastic covering that fits agains each ear is disintegrating on both ears. Is there any remedy? Apparently, the option to send you a photo is not available.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M, 3M Care Team, September 11, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5
Good all-around for the price
on September 17, 2023
Posted by: KDulcimer
I bought these a few years ago and I'm happy that I did. The only issue I've had is the ear pads wearing out, but if you didn't know ear pads are a wear item... you do now. New pads are cheap.
I wear these probably about 1x a week, for either snow blowing or lawn mowing. They do a great job of keeping outside noise out.
Also, it should be noted the frequency response is pretty good. The bass is a little weak, which is understandable for having ear cups filled with foam. But overall, this is one of my flatter headphones.
Bluetooth range... isn't great. When I first got these, I had a metal-body phone, and I had about 10 foot range, but now that everything is glass, I can get closer to the 30 feet you're supposed to get. I still sometimes get cutout when I'm riding the mower and the phone is in my left pocket.
Written by a customer while visiting 3m.com
Customer Rating
3
Weak radio
on September 17, 2023
Posted by: Frank the Tank
I bought a set a in 2021 and they are great, quiet, BT works well, but mostly the radio is flawless. I ordered a pair in July this year to have on hand and eventually replace my old set but the radio is weak, fades in and out unlike the original set. Installed several sets of batteries and nothing changes. What can I do about it?
Response from 3m.comBy 3M, 3M Care Team, September 18, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
Need some fit tweaks
on September 17, 2023
Posted by: Can man
I work in an extreme loud manufacturing environment, these work pretty good at blocking noise and allowing me to hook to my phone for music, games, podcasts or whatever. Please offer some ear pads that will create a deeper ear cup! I work 12 hour shifts, I can only wears these for about 4 hours as my ears are smashed into them. I’m not a big person either, the fit is good but the top strap irritates my bald head especially where the gap is for a baseball hat button
Response from 3m.comBy 3M, 3M Care Team, September 18, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
5
After 1 year of ownership, my honest opinion.
on September 26, 2023
Posted by: Dev c
I've been using these headphones in very high stress environments for at least a year now, I have zero complaints. They are pretty good and comfortable all day wearing for heavy equipment use like jackhammers and jumping compactors. The base is pretty weak, but that's okay with listening to podcasts as I do. Battery lasts a pretty significant amount of time and they have no issues in Dusty environments where respirator use is mandatory. Overall I would recommend these if you're looking for a balance of comfort and safety and feel confident in the five star review. I've seen a lot of reviews on here talking about the materials disintegrating, I have had zero issue with that. I want to leave a picture, these things are still in great shape.
I would recommend this to a friend!
Written by a customer while visiting 3m.com