Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3 out of 5
3.3
(472 Reviews)
Open Ratings Snapshot
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product. 
(
237 out of 397
)
Best Buy Privacy Policy
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2 out of 5
2
Does the job (protect ears & tunes) until it stops
on January 2, 2022
Posted by: MDD11
from Ontario , Canada
Did exactly what was needed early on. Protected my hearing and allowed us to listen to tunes and pods while using cab-less lawn tractor and weed trimmer and blower. Stopped charging after a while and now just boring half-a$$ed hearing protection.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social CareJanuary 5, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-364-3577 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5 out of 5
5
Brilliant, while they lasted.
on January 6, 2022
Posted by: BearVibes
from Devon. UK
Excellent sound, very comfortable, great functionality!
So we bought two more pairs for my father and for my brother.
Sadly, within 10 months of use; the right speaker on one pair dropped significantly in volume. Then all three pairs failed completely, one by one.
We were gutted!
I hope you can do something about this issue. I would expect a product like this to last significantly longer than they did.
Response from 3m.comBy PACE Social CareJanuary 6, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 08705 360036 Mo-Fri 8:30am-6:00pm. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5 out of 5
5
Love them!
on January 21, 2022
Posted by: Pat123456
from Indiana
I've had a pair of these for over 2 years now and where them all the time when I'm on the tractor, mowing, cutting firewood, running log splitter or running any loud equipment. I've always been concern about the two wires hanging off of each muff but have managed not to damage them. I've had tree limbs to efficiently remove them from my head while mowing and they survived. I only charge them when they are low and and have had no issues with them.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4 out of 5
4
No issues after 2 years of use
on April 27, 2022
Posted by: Slamson
from Raleigh NC
I've had mine since 2020, They are about the best bluetooth headset I've owned.
Used a lot, near constant for about 18 months still working as they did back then. Keep them charged and don't pull on the wire in the headband and they're great.
Written by a customer while visiting 3m.com
Customer Rating
4 out of 5
4
worked great
on April 28, 2022
Posted by: Nolan
from Bruner Mo
They work great, but where do I find a replacement cover for the charger port?
I would recommend this to a friend!
Response from 3m.comBy PACE Social CareApril 29, 2022
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. The WorkTunes Connect Wireless Hearing Protector does not come with a cover for the charging port area. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
intermittent shutoff
on May 1, 2022
Posted by: Jim56
from Eagan, mn.
I purchesed the headphones one year ago, stored for the winter, broke out this spring and they are shutting off with the movement of my head or when I touch the headphones at any time?
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social CareMay 4, 2022
Hello, thank you for taking the time to leave your review. We have a one year warranty, so if it's still before that one year mark, we would like for you to connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference case# 32415865. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3 out of 5
3
They work but not well
on May 4, 2022
Posted by: RonG
from ND
I returned the first set for poor sound quality and overall quality as well.
The station tuning button is too easily disturbed when one is actually working and moving around when it rubs on a collar or something else. I'm hard of hearing and the lady's voice to announce settings is muffled. The one that announces the station setting is pretty good and the decibel limit is too low. I now only use it when I need a quick hearing protection and use earplugs for longer more serious work. Bluetooth is a joke with the volume limit. These are the 3rd work tunes I have purchased over the last 20+ years and probably the last unless they are improved.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social CareMay 6, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear you are not satisfied with the product. This product is first and foremost designed for hearing protection. The volume levels will not raise past safe dB levels. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case# 32473699.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Crap
on May 7, 2022
Posted by: Beerman
from Kansas City
Total crap product. Won't connect to phone through Bluetooth and directions are not even for the model they came with. Thought better of 3M, NEVER again.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social CareMay 11, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble! Please connect with our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT and reference case# 32502810. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
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