Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(473 Reviews)
Rating breakdown 473 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
98
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Bad design for charging port, second failed pair
on December 29, 2020
Posted by: Dustin
from Kansas
This is the second pair I've had fail. The first was a Christmas 2019 gift that was DOA. Those were exchanged for this current pair, which has had the charge port break off inside the earpiece. And it is approximately 1 year to the day that it has failed. I love the hearing protection and capabilities of these, but the fragile charge port is a fatal design flaw.
Response from 3m.comBy 3M Social Care, Social Care, February 25, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Worktunes review. Loses sound in one ear
on December 30, 2020
Posted by: ROB16727
from Pittsburgh
I had mine for just under 2 months and I turned them on and now only one side is working. I bought 3 pair and thats why I replace them. This time though, it happened much faster.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, February 25, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Disappointed
on February 27, 2021
Posted by: Alan Overmyer
from Round Rock, Texas
Received these headphones for Christmas last year (Xmas 19) and was excited to receive them.
Bluetooth was very easy to setup, the best part of the product.
I wish the noise reduction was a bit better for an over the ear solution for hearing protection. The sound quality is adequate for the job, and is nice when a call comes in if you connect to your phone.
Biggest concerns were the battery life while using, how long the battery lasts between uses, and now, it won't even take a charge. Thought it was the cable, and the USB jack on my Husky workbench, but hang tested other USB cables, and still won't charge.
Bluetooth was very easy to setup, the best part of the product.
I wish the noise reduction was a bit better for an over the ear solution for hearing protection. The sound quality is adequate for the job, and is nice when a call comes in if you connect to your phone.
Biggest concerns were the battery life while using, how long the battery lasts between uses, and now, it won't even take a charge. Thought it was the cable, and the USB jack on my Husky workbench, but hang tested other USB cables, and still won't charge.
Response from 3m.comBy 3M Social Care, Social Care, March 1, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-945-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5
Favourite headphones
on March 11, 2021
Posted by: Nickthorpie
from Ottawa, ON
Got these as a gift from my workplace before I went back to university. I used to love them on night shifts when there was nobody else around, and they make it very easy to pause music if you need to talk. Incredible battery life, and I've really put them through the ringer.
Now that I'm at school, I use them every day to drown out the sound of a busy house while I study. Typically I would have to up my volume to drown out my environment, but these block sound so well that I feel like I'm protecting my ear drums. I personally choose these over my AirPods while I study.
Only disappointment is that I can't use them while they're charging off of my computer, however this isn't what the product was designed for so I won't let it affect my review.
Written by a customer while visiting 3m.com
Customer Rating
5
question
on April 2, 2021
Posted by: Janis1
from Latvia
Very good headphones. I have been using them for 2 years. I would like to know though where you can buy replacement ear pillows for these headphones?
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Battery Charging uncertain
on April 9, 2021
Posted by: Bebo
from Van Buren, AR
This is my second set. Both work fine with my iPhone. Battery life seems to be very good. When I do charge the new set I just bought, the 90544 with gel ear pads, the charge light quits blinking indicating a full charge but it doesn't indicate full on my iPhone. I had to charge it several times to get it out of a medium charged state. Is this normal that the charge cycle stops before the battery is fully charged? Otherwise I have enjoyed using them. No problems so far except when I wear the regular 90543 pair my ears hurt so bad from touching the inside of the ear cup I have to take them off. This is the reason I spent $20 more to get the gel pads. Got me 3M! Haha
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Problem with volume
on April 13, 2021
Posted by: Pieterbaasje
from France
Have connected the headset to several devices without any problem. But with my Garmin Fenix 6 smartwatch, the volume goes up to the maximum and stays there. I can use the watch's volume control to adjust the volume, but immediately afterward it again goes up to the max level, which defeats the usefulness of a hearing protector. Garmin apparent;y can't do anything, can you help ?
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, April 16, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information. Our team can be reached at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
3
Best bluetooth muffs, but they don't last
on July 28, 2021
Posted by: rhue
from NC
I love mine, all three pairs I've had in the last two and a half years. They just are not built well enough to last more than a year in a workshop environment using on a daily basis. I somehow shoved the connection for the charging cord up into the headphones on the first pair. The wire connections come loose in months. I'm at a loss.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, July 28, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case #25539665. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com