Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(473 Reviews)
Rating breakdown 473 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
98
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
3
Works as intended but uncomfortable
on July 12, 2019
Posted by: Anonymous
from Mahaffey, Pennsylvania
I bought this product 6 months ago, my first impressions were very good. I work in a quarry a very noisy, dirty and rough environment. There is no better place to put your product to the test. The overall build quality is great, the sound quality and bluetooth range are remarkably good when considering the affordable price. I also see an advantage in the simplicity and long battery life.
Although I do have one concern keeping me from giving this product a 5 star rating and that is the fact that these muffs get very uncomfortable after around 8 hours of use (I work 11-14 hour days). The problem is the hard yellow plastic ridges on the mounting plates inside of the muffs.
If you already have a solution or perhaps a different design of replacement cushions I could buy please let me know.
Although I do have one concern keeping me from giving this product a 5 star rating and that is the fact that these muffs get very uncomfortable after around 8 hours of use (I work 11-14 hour days). The problem is the hard yellow plastic ridges on the mounting plates inside of the muffs.
If you already have a solution or perhaps a different design of replacement cushions I could buy please let me know.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5
Very comfortable
on July 15, 2019
Posted by: Eddie28
from St. Clair Shorea, MI
[This review was collected as part of a promotion.] The sound quality is better than I expected. It is very simple to use.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
3
Good but not solid
on July 28, 2019
Posted by: Christian g
Needs improvement kn the loose wires for second earcup connection. Hide it . My wires for the 3rd time have come loose or stop feeding sound
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, July 30, 2019
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Your experience is not what we would expect. We would appreciate the opportunity to gather more details about your experience, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
5
Fantastic!
on August 9, 2019
Posted by: HomePro
from Denver, CO
I’ve owned my set for 6 months. I use them daily. I generally stream podcasts from my phone. The battery lasts the entire week, though it ran dead one Friday so now I tend to charge them in the middle of the week also.
These connect to my phone the moment they’re turned on, fast. They also don’t have an annoying light. The phone call quality is great too. I’ve recommended these to other people who I’ve worked with. Solid value as I tend to break headphones every couple of months and these have lasted longer than most. I also appreciate that I don’t have to try to wear earbuds inside my over ear protection.
These connect to my phone the moment they’re turned on, fast. They also don’t have an annoying light. The phone call quality is great too. I’ve recommended these to other people who I’ve worked with. Solid value as I tend to break headphones every couple of months and these have lasted longer than most. I also appreciate that I don’t have to try to wear earbuds inside my over ear protection.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Great product but...
on October 11, 2019
Posted by: Louie M
from Oakland ca
I’ve had these for almost a year now and they been great since I work outside at a local airport. They could use a volume boost though!
But now that I’ve had them this long they seem to not charge all the way before the blue light stops blinking! And I’ve noticed that they’re beginning to not hold a charge! What’s the warranty on these? Can the battery be replaced! Can I send these in to get fixed or replaced?!
But now that I’ve had them this long they seem to not charge all the way before the blue light stops blinking! And I’ve noticed that they’re beginning to not hold a charge! What’s the warranty on these? Can the battery be replaced! Can I send these in to get fixed or replaced?!
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
Protection is great: Bluetooth is not.
on October 23, 2019
Posted by: IdahoMyron
from Southern Oklahoma
All summer I have been wearing earbuds under a different pair of 3M muffs. This allowed me to have music while I used my backhoe and mowers. I purchased these because I kept catching my earbud cord on nearly everything.
What a disappointment. The same phone that connects to my various Bluetooth speakers from as far as 25-50 feet cannot even stay connected to the new WorkTunes from my pocket while I am wearing them. Anytime my arm, hand or shoulder gets between the phone and WorkTunes the audio drops. Maybe the outer shell is built of such a good quality material that it blocks the RF. I don't know the reason but these are not anywhere near usable unless the Bluetooth source can be kept above your shoulders.
As far as the sound quality, when they connect, this was much better than I expected. The bass notes go really low and the highs were acceptably crisp. I was pleasantly surprised. My music taste ranges from Techno to classical and I was not let down. No they are not HiFi speakers but for protecting my hearing while allowing me to break-the-silence I would say they are better than many of the headphones found in the electronics department at you favorite stores.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, October 24, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the BlueTooth connectivity trouble. We do not expect the product to be as described and would like to gather some additional details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Failed to charge after 5 months
on December 16, 2019
Posted by: John6691
from Iowa
I used for five months and then they won't charge anymore, so they're junk.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, December 19, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Worked great until I bought a new iphone.
on December 20, 2019
Posted by: pengphil
from Alabama
I bought a new iphone (7plus to 11 max), and now the headphones won't pair in bluetooth. Any help from 3M or anybody else would be great.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, December 23, 2019
Hello - We are sorry to hear this! Please connect with our product support team directly at 1-800-494-3552 M-F 8am-5pm CT, if you need further assistance with this. Thank you!
Written by a customer while visiting 3m.com