Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
4
Great product but...
on October 11, 2019
Posted by: Louie M
from Oakland ca
I’ve had these for almost a year now and they been great since I work outside at a local airport. They could use a volume boost though!
But now that I’ve had them this long they seem to not charge all the way before the blue light stops blinking! And I’ve noticed that they’re beginning to not hold a charge! What’s the warranty on these? Can the battery be replaced! Can I send these in to get fixed or replaced?!
But now that I’ve had them this long they seem to not charge all the way before the blue light stops blinking! And I’ve noticed that they’re beginning to not hold a charge! What’s the warranty on these? Can the battery be replaced! Can I send these in to get fixed or replaced?!
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
Protection is great: Bluetooth is not.
on October 23, 2019
Posted by: IdahoMyron
from Southern Oklahoma
All summer I have been wearing earbuds under a different pair of 3M muffs. This allowed me to have music while I used my backhoe and mowers. I purchased these because I kept catching my earbud cord on nearly everything.
What a disappointment. The same phone that connects to my various Bluetooth speakers from as far as 25-50 feet cannot even stay connected to the new WorkTunes from my pocket while I am wearing them. Anytime my arm, hand or shoulder gets between the phone and WorkTunes the audio drops. Maybe the outer shell is built of such a good quality material that it blocks the RF. I don't know the reason but these are not anywhere near usable unless the Bluetooth source can be kept above your shoulders.
As far as the sound quality, when they connect, this was much better than I expected. The bass notes go really low and the highs were acceptably crisp. I was pleasantly surprised. My music taste ranges from Techno to classical and I was not let down. No they are not HiFi speakers but for protecting my hearing while allowing me to break-the-silence I would say they are better than many of the headphones found in the electronics department at you favorite stores.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, October 24, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the BlueTooth connectivity trouble. We do not expect the product to be as described and would like to gather some additional details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Failed to charge after 5 months
on December 16, 2019
Posted by: John6691
from Iowa
I used for five months and then they won't charge anymore, so they're junk.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, December 19, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4
Worked great until I bought a new iphone.
on December 20, 2019
Posted by: pengphil
from Alabama
I bought a new iphone (7plus to 11 max), and now the headphones won't pair in bluetooth. Any help from 3M or anybody else would be great.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, December 23, 2019
Hello - We are sorry to hear this! Please connect with our product support team directly at 1-800-494-3552 M-F 8am-5pm CT, if you need further assistance with this. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
4
Good product
on January 5, 2020
Posted by: Camron
from South Dakota
Good sound, distance, covering of outside sound and battery. Just needs a active battery powered EQ boost
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Good product
on January 5, 2020
Posted by: Camron
from South Dakota
Good sound, distance, covering of outside sound and battery. Just needs a active battery powered EQ boost
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
Loved them, until battery stopped charging
on January 12, 2020
Posted by: jjwelin
from Edmonton, AB
I really liked these headphones, I actually replaced the suspension with the suspension from the equivalent welders hearing protection, and wore them with my hard hat all the time at work. But suddenly, after using them for about 15 days over 3 months, they won't charge above 20%. Very disappointing.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, January 13, 2020
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and would love to gather some additional details about this. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Failed after 2 months
on January 20, 2020
Posted by: Bergy12
from Frisco TX
I bought these in NOV 2019 and they seemed to have good build quality and decent sound, connectivity, etc. After two months of very light use, the left ear cup audio completely failed.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, January 22, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com