Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.4 out of 5
3.4
(540 Reviews)
Open Ratings Snapshot
Rating breakdown 540 reviews
5 Stars
204
4 Stars
88
3 Stars
62
2 Stars
85
1 Star
101
59%of customers recommend this product. 
(
241 out of 407
)
Best Buy Privacy Policy
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
2 out of 5
2
Factory use
on March 10, 2019
Posted by: kdk1899
from Ny
I use them in a factory and I liked them a lot. They have decent sound and are comfortable. The problem is I dropped them once. Just once and a plastic earmuff connector broke. Now I cannot use them. I think they are too fragile for industrial use.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social CareMarch 12, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4 out of 5
4
IPhone Xr Connectivity
on March 11, 2019
Posted by: bl5650
from North Carolina
Bought these and they worked fine until I tried to bluetooth connect to my Iphone Xr. The message I get is that they are not supported. Not sure why a bluetooth standard would not apply. Is there some update I need to apply?
I would recommend this to a friend!
Response from 3m.comBy 3M Social CareSocial CareMarch 13, 2019
Hi! Thank you for taking the time to leave your review. We would like to gather more details and help. Please connect with our product support team directly at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
4 out of 5
4
These used to work great
on March 24, 2019
Posted by: Bowdoin
from Maine
I bought these last year and fell in love with them. I wear them all the time outdoors doing yard work . Just fired them up today to go do yard work for the first time this year and now I cannot connect the to my IPhone XR. Apparently the new Iphone has a newer version of bluetooth, it's 5.0. :(
I would recommend this to a friend!
Response from 3m.comBy 3M Social CareSocial CareMarch 26, 2019
Hello - We are sorry to hear this. We would like to gather more details about this issue. Please connect with our support team directly at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Quit working after a couple months
on March 24, 2019
Posted by: Gdog
from WI
Had this product for a couple months. They worked well until they stopped working. Wont turn on at all. Tried multiple power cords but no luck. Going to try the Tactix bluetooth headphones next and see if they are better.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social CareSocial CareMarch 27, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2 out of 5
2
Good at start then disappointing
on April 13, 2019
Posted by: Ladnar
from Seattle, WA
I got this a few weeks ago. At first I was thrilled. Easy set up and worked well for listening to podcasts through my android phone. Then one day I put them on and the volume was very low. volume is fine for use with phone calls but not through bluetooth. Have followed all the troubleshooting steps I can find and no improvement. Will probably need to return. At the highest volume barely able to hear even in a quiet environment.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social CareSocial CareApril 15, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and would love to gather some additional details and trouble shoot further. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
3 out of 5
3
HOPING FOR THE BEST...
on May 3, 2019
Posted by: Owen
from Dallas TX
My 3M Bluetooth headset was purchased about 2 months ago, and the charger piece inside the headphones has broken off and is bouncing around inside. The product is a keeper...plz help!!!
I would recommend this to a friend!
Response from 3m.comBy 3M Social CareSocial CareMay 6, 2019
Hello - We are sorry to hear of the trouble. Please connect with us directly at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2 out of 5
2
This was a great product until we got an iPhone X
on May 5, 2019
Posted by: Janette
from New hampshire
This was working great on my old iPhone but withe the new x it does not see a blue tooth connection anymore!! Is there any fix!!!!!!!!
Response from 3m.comBy 3M Social CareSocial CareMay 6, 2019
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
4 out of 5
4
Charger cord did not work
on June 8, 2019
Posted by: Arkahoot
from Little Rock, AR
I bought these a few months ago to use while woodworking and doing yard work. They quickly connect to Bluetooth every time. Sound quality is good. I agree with many others that the volume is not that great, but think about it people. This is a piece of hearing protection designed to protect your ears from loud noises! Of course they would design it with limited volume. I've found that none of my equipment is too loud to not hear the music.
One thing I've noticed that with the noise reduction of the headphones and with music playing, I can't hear that my table saw is running while I'm using it. Seems dangerous even though I know that it's on.
Lastly, the charger cord that came with these did not work. Luckily, I had another cord with the same connection.
Written by a customer while visiting 3m.com
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