Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
5
Great headphones/hearing protection
on August 11, 2021
Posted by: ToolmakerMike
from Warren, Ohio
A coworker suggested these to me. They are popular here at work.. Love the headphones. I would like to get the pads for the ears replaced. Mine fell apart after a fair amount of use.
I would recommend this to a friend!
Response from 3m.comBy PACE Social Care, August 12, 2021
Thank you for leaving your review and happy to hear the WorkTunes(TM) are working well for you. The replacement pads can be found on Amazon using the part # GEL-HYG.
Written by a customer while visiting 3m.com
Customer Rating
2
great with fatal flaws
on November 21, 2021
Posted by: LarryW
from West Coast
i've owned two of these now. first was great until the low-quality micro-usb charging port broke. the second wasn't as good (they increased the long-press duration on the single button to what feels like half a minute) and then the fragile little wire connecting the two muffs broke. i suppose it's still under warranty but it's frustrating.
it's a shame, too -- before all this i recommended these to probably a dozen people. if they put the wire in a simple hinged housing like on any pair of cheap headphones and upgraded the charging port to usb-c, these would be the best headphones for the money anywhere.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, November 22, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case #28493744.
Written by a customer while visiting 3m.com
Customer Rating
1
Major Flaw in Flimsy USB connection
on December 12, 2021
Posted by: madra
from Limerick, Ireland
Worked great for a year, then the flimsy Micro-USB connection came loose and can no longer charge the headphones. From looking online, it appears that this is a widespread problem. If these headphones would have USB-C and a sturdier connection, they would be a great product.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, December 13, 2021
Thank you for leaving your review and we are sorry for the experience. Please reach out to 3M in the UK at 353-1-2803555 / 1800 303437 8:30am to 6pm Monday to Friday. Thanks again and we look foward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Worked great for a year
on January 17, 2022
Posted by: Mark from Oregon
from Portland, OR
I was super happy with it for about a year, then the wire frayed where it enters the earpiece. The warrantee only lasts for a year, so I'm just out of luck. I really expected this to last longer.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, January 17, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and provide case #29907917. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
3
stephan Fiebich
on January 25, 2022
Posted by: sfiebich
from kansas city Mo.
they are great and i have purchased three pair but they have a flaw, the wires keep breaking off at the ear cup.
I would recommend this to a friend!
Response from 3m.comBy PACE Social Care, January 26, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Monday - Friday 8:00 am - 4:30 pm CT and provide case number 30137237. Thanks again, we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
2
Ok
on June 5, 2022
Posted by: M J S 11
from Enfield, CT
Everything is great, except volume is very low. They cancel out noise well. It’s a struggle to hear the music though.
No, I would not recommend this to a friend.
Response from 3m.comBy PACE Social Care, June 8, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear you are not satisfied with the product. This product is first and foremost designed for hearing protection. The volume levels will not raise past safe dB levels. Please also make sure you are adjusting the volume through the bluetooth device it gets connected. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-537-2191 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Good ear protection, terrible bluetooth radio
on July 13, 2022
Posted by: dradams
good headphones, bluetooth is highly disappointing. You may get lucky and pair a few times, but reset, pairing and other functions simply fail to work after a while.
Response from 3m.comBy PACE Social Care, July 14, 2022
We are sorry to hear of your trouble. Please contact our support team so we can gather more information about your experience. Our team can be reached at 1-800-537-2191 Mo-Fri 8am-4:30pm CT. When you call, please reference case# 34004868.
Written by a customer while visiting 3m.com
Customer Rating
1
High failure rate
on July 19, 2022
Posted by: jamey
from clarion pa
Had for about a year and they suddenly got so quite I can hardly hear them in a quite area. No chance of hearing music in a loud area.
Response from 3m.comBy PACE Social Care, July 21, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-537-2191 Mo-Fri 8am-4:30pm CT and reference case# 34106841.
Written by a customer while visiting 3m.com