Customer reviews from 3m.com
3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Average customer rating
3.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
163
4 Stars
73
3 Stars
56
2 Stars
83
1 Star
97
60%of customers recommend this product.
(
237 out of
397)
Customer Reviews for 3M - WorkTunes Connect Wireless Hearing Protector with Bluetooth Technology - Black/Yellow
Customer Rating
1
Frustrating
on June 14, 2018
Posted by: Hardluck
from Nashville, TN
Got these for Christmas so really didn’t use them except for charging and connecting to my IPod & IPhone which they connected to easily. Have a hard time describing my frustration and disappointment when attempting to use them during yard work this summer. The headphones constantly skip/stop during IPod play or during IPhone conversations. Just not useable if you want to keep your sanity!
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, June 14, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble, and would love to gather some details about your experience. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Work great if you hold your phone to your head.
on June 19, 2018
Posted by: Adew7
from Alfred NY
Same problem as everyone else, bluetooth skips if your phone is more than 2 feet away from the muffs when riding the tractor. These replaced a new pair of Howard Leight that did the same thing. My guess is that they are the same device.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, June 20, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect. If you are only getting one station, you may be in the recall channel mode. We would appreciate the opportunity to discuss this with you and troubleshoot your issues. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Nothing but trouble
on June 23, 2018
Posted by: dommy8675
from new york
I bought these headphones to help me work but they waste my time.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, June 25, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Sturdy quality, terrible audio & connectivity
on July 1, 2018
Posted by: DT6 LLC
from Wasilla, AK
Overall physical quality is A+, very good at blocking noise. However, audio level is terrible....can hardly hear at Max, audio ialso of poor quality. Bluetooth constantly skips. I returned to store where I bought them.
Used with a Google pixel 2
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Social Care, Social Care, July 2, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-494-3552 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
5
So good I bought a second pair
on July 2, 2018
Posted by: vthyng
from Des Moines, WA
I got a pair to try at work in our noisy computer lab, so I wasn't haven't to constantly reinsert foam ear plugs. It worked so well that I got a pair for my home garage. The only thing I would like to see improved is adding a non plastic padding option. I sweat while wearing these, which makes putting them back on momentarily uncomfortable.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Good tunes while you work
on August 6, 2018
Posted by: Bob 802
from Northern Vermont
Gender:Male
[This review was collected as part of a promotion.] I was sent a pair of these headphones to try out and they sound great. My only complaint is no radio in them. Some places I work I can not get a cell phone signal so the radio would be nice.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
4
Happy so far.. but what is the voice saying?
on August 6, 2018
Posted by: JeffG
from Clarkston, MI
It reduces the riding mower noise sufficiently and BT works well. FM station I listen to has occasional static, which has no static at or near my home in my car. The station is clear on my car for another 15 or so miles away from here, so FM reception could be improved. I can't figure out what the voice is saying that sounds like "satellit low". The first word does not sound like battery, the second word is clearly low.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
3
Works great except for...
on August 6, 2018
Posted by: Tman101
from NJ
These work great especially when listening to music. I use it primary in Bluetooth mode and I have one complaint about it. I like to listen to podcasts at times. When I do and I'm using one of my machines (landscaper), podcasts are really difficult to fully hear. The volume is very low and it make the audio barely understandable. I have to use earbuds under the work tunes if I want to listen to podcasts. I'm not sure if the fault of the phone or the headset.
I would recommend this to a friend!
Response from 3m.comBy 3M Social Care, Social Care, August 7, 2018
Hello! The unit is first and foremost a hearing protector and will only get to a certain level of dB. However, with the Safe Volume Control feature on this design, it actually has a higher dB limit on it than our previous model. The only thing we can think of is that you may have it on the lower set dB (limiter), rather than the default Safe Volume Control (Dosimeter). To see if that is it, please use the following steps to set your unit in to the Safe Volume Control (Dosimeter) mode:
1 Unit needs to be off
2 Press and hold Power Button and Center of Tuning Dial together
3 Voice Assist will say, “Settings Menu”
4 Press Center Dial to toggle between menu items.
5 Stop when you hear either, “Dosimeter” or “Limiter” (not “Dosimeter Default Setting”)
6 Turn Scroll Wheel to toggle between “Dosimeter” and “Limiter”
7 “Dosimeter” is the “Safe Volume Control” technology
8 “Limiter” is to be used if the user wants to keep the max limit set at 82 decibels
9 Press “Function” key to exit once the desired setting is chosen
If you have any questions or concerns please contact our support team at 1-800-494-3552 M-F 8am-5pm CT.
1 Unit needs to be off
2 Press and hold Power Button and Center of Tuning Dial together
3 Voice Assist will say, “Settings Menu”
4 Press Center Dial to toggle between menu items.
5 Stop when you hear either, “Dosimeter” or “Limiter” (not “Dosimeter Default Setting”)
6 Turn Scroll Wheel to toggle between “Dosimeter” and “Limiter”
7 “Dosimeter” is the “Safe Volume Control” technology
8 “Limiter” is to be used if the user wants to keep the max limit set at 82 decibels
9 Press “Function” key to exit once the desired setting is chosen
If you have any questions or concerns please contact our support team at 1-800-494-3552 M-F 8am-5pm CT.
Written by a customer while visiting 3m.com